The Science of Nice 2
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The Science of Nice 2
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Dave and Rex talk about how to encourage an atmosphere of kindness and civility in Emergency Departments and Urgent Care Clinics - not just to patients, their families and visitors, but also to coworkers. They also talk about how to change a workplace with negative dynamics to one with a positive and upbeat atmosphere.
Resources:
Christine Porath Mastering Civilty: A Manifesto for the Workplace
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