In Episode 66, Erin sits down with Josh Zolin—CEO of Windy City Equipment, author, podcaster, and former technician turned modern blue-collar leader—for an unfiltered conversation on what it really takes to build a thriving team in today’s service-driven world.

Together, they unpack what it means to modernize field service operations without losing the heart of your business: your people. From tech adoption and operational transparency to culture-building and leadership values, Josh shares actionable insights on using data the right way, driving meaningful change, and leading with purpose.

Get ready for straight talk on retention, ownership, “camp syndrome,” and why truth isn’t just a concept, it’s a blueprint.

Straight from the floor of NAFA I&E in Long Beach, Episode 64 brings you rapid-fire insights from some of the most dynamic voices in fleet. In this special podcast shorts format, guests share unfiltered answers to speed-round questions like:

• What’s the biggest myth in fleet

• If you had unlimited budget—what’s the first thing you’d fix?
• What’s one habit you'd change in every driver?

Hear from fleet pros across nonprofits, commercial services, and public operations as they drop wisdom, humor, and straight talk on what it takes to run safe, smart, future-ready fleets.

Featuring guests from Ronald McDonald House Charities, Atrium Home Services, RTA, CoolSys, and the Museum of Tolerance.

Quick takes. Big insights. All in under 10 minutes each.

In this episode of Straight Talk on Fleet, Erin Gilchrist sits down with Phil Mirisola from Coast to dig into one of the biggest headaches in fleet management: fuel programs. They get real about the everyday struggles—fuel card fraud, driver compliance, wasted time managing physical cards, and outdated tech that hasn’t evolved in decades. But it’s not all doom and gloom. Erin and Phil explore smarter, more modern solutions that give fleets real-time visibility, tighter security, and fewer administrative fires to put out. Spoiler: You don’t have to settle for the status quo.

Whether you're tired of chasing down receipts or wondering why your driver filled up miles from the job site, this episode is for you. Erin and Phil walk through how integrated, digital-first tools (like Coast + IntelliShift) can give you back time, control, and peace of mind. They also talk change management, how to make the switch without the chaos, and what the future holds as fleets move toward EVs. It's an honest, insightful convo that might just change the way you think about fuel management. Give it a listen—you’ll be glad you did.