In this episode of The Strategy Catalyst Dispatch, we unpack why expanding a physician workforce alone can't fully resolve access challenges and how Inova Health System has targeted the problem through a coordinated access-and-flow strategy.

Michelle Vassallo, VP of Operations, Clinical Enterprise, walks us through the systemwide standards, centralized infrastructure, and unified referral and transfer processes that allow Inova to unlock “virtual capacity” and move patients to the right place, at the right time, with the right resources.

To learn more of Strategy Catalyst's access work and in-depth case studies, click here: https://hmacademy.com/insights/strategy-catalyst/care-delivery/access-as-a-strategic-product-redefining-how-health-systems-connect-people

This week's edition recaps our favorite intel and insights from the Fall 2025 CSO Forum held in San Diego. We also take a look at the new ACCESS model unveiled by CMS with outcomes-based payments.

In this episode of The Strategy Catalyst Dispatch, we explore a commonly cited theme in strategic plans that rarely gets commensurate investment: culture transformation. Matt Terry, Chief Strategy Officer at Wellstar Health System, shares how Wellstar has positioned culture as a strategic pillar to make it visible, measurable, and fundable alongside other enterprise priorities. Building on Strategy Catalyst’s Strategic Plan Compendium we examine:

• How leaders are balancing culture transformation against near-term workforce needs
• Which initiatives are proving most effective at reducing turnover and showing real ROI
• How pipeline development and partnerships are being used not just to fill roles, but to reinforce culture and engagement
• Which metrics executives and boards find most credible for tracking cultural change

To read the full Strategic Plan Compendium, click here: https://hmacademy.com/insights/strategy-catalyst/workforce/strategic-plan-compendium-learning-from-peer-health-system-strategic-plans