The Trust Toolkit helps professionals become better influential communicators who get results.

In this episode, host Colin Ryan shares what happened when his presentation remote died mid-speech, in front of 100 people, during a talk about... public speaking. What could've been a disaster became one of the most talked-about moments of the day, and a masterclass in what really builds trust with clients, teams, and audiences.

In this episode:

• Why a tech failure mid-keynote turned into the most memorable part of the talk
• The exact thought that got Colin through 60+ seconds of dead air in front of a live room
• Why "don't be perfect, be present" is a proven strategy
• What happens to your listener when they see you sweat.
• The surprising link between building trust with others and building trust in yourself

If you've ever felt like you had to be flawless to be credible, this episode will reframe how you think about the moments that go wrong.

Thanks for listening! Want tailored support?

Colin Ryan trains leaders and teams in the financial psychology of their clients and on building trust with colleagues, so they can drive the results they want most. He also coaches professionals to give dynamic presentations so they have more fun and make more impact when public speaking.

Free resources and more at ⁠colinryanspeaks.com

In this episode of The Trust Toolkit, Colin Ryan explores a simple but uncomfortable truth: you deserve to disappoint others.

Inspired by a powerful audience moment in his keynote at a leadership summit for financial professionals, Colin talks about the impossible standards many high performers carry, the pressure to never let anyone down, and why self-trust begins with making peace with being imperfect.

Through honest stories, humor, and reflections on mental health, he explores how self-kindness doesn’t make us weaker leaders — it makes us safer, more human, and ultimately more effective ones.

Thanks for listening! Want tailored support?

Colin Ryan trains leaders and teams in the financial psychology of their clients and on building trust with colleagues, so they can drive the results they want most.

Free resources and more at colinryanspeaks.com

We all mess up with clients. The difference between advisors who lose trust and those who deepen it often comes down to what happens in the moments after the mistake.

In this episode, Colin shares a relatable, personal story about a family miscommunication — and how he almost responded with the exact wrong kind of apology.

Colin breaks down three ways to respond when you get something wrong: the reaction that damages trust, the one that repairs it, and the one that actually strengthens trust and restores the relationship.

If you've ever had to say "I'm sorry" to a client or customer (or loved one), and wondered if you said it right, this one's for you.

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If this episode resonated, there are more ways Colin can help.

When it comes to the people-side of work—with clients, colleagues, and teams—results depend on your ability to create trust.

If you want to increase performance within your team, or you achieve more sales, more referrals, and stronger client relationships, Colin offers engaging keynotes, interactive trainings, and one-on-one coaching designed to help professionals communicate more clearly and connect more deeply.

To learn more or start a conversation, reach out at colin@colinryanspeaks.com

Or download Colin’s free guide and explore resources for your next team event or sales meeting at:
www.colinryanspeaks.com/resources