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The Unexpected Lever

The Unexpected Lever

Written by: Vivun
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About this listen

The secret sauce to your sales success? It’s what happens before the sale. It’s the planning, the strategy, the leadership. And it’s more than demo automation. It’s the thoughtful work that connects people, processes, and performance. If you want strong revenue, high retention, and shorter sales cycles, the pre-work—centered around the human—still makes the dream work. But you already know that. The Unexpected Lever is your partner in growing revenue by doing what great sales leaders do best. Combining vision with execution. Brought to you by Vivun, this show highlights the people and peers behind the brands who understand what it takes to build and lead high-performing sales teams. You’re not just preparing for the sale—you’re unlocking potential. Join us as we share stories of sales leaders who make a difference, their challenges, their wins, and the human connections that drive results, one solution at a time.© 2026 Vivun Economics Marketing Marketing & Sales
Episodes
  • How AI Guides Sales Decisions with Scott Peyser, CBTS
    Jan 22 2026

    Sales and ops leaders are pressured to adopt AI, but struggle to turn the noise into revenue-driving decisions.In this episode of The Unexpected Lever, Jarod Greene is joined by Scott Peyser, Senior Vice President of Operations at CBTS. Scott brings more than 20 years of experience leading sales operations, forecasting, and go to market strategy across global organizations.

    Scott shares how leaders should think about AI in practical terms, where insight turns into action, and how to avoid overcomplicating adoption.

    In this episode, you’ll learn:
    Why focus matters in AI – Solving one problem beats chasing every use case
    How insight becomes action – Data only works when it changes decisions
    Where small wins add up – Early results build trust across teams

    Things to listen for:
    (00:00) Introduction
    (01:16) What CBTS does and why it matters
    (02:17) Unexpected AI use case
    (03:37) The trigger moment for AI adoption
    (06:46) Building AI adoption across teams
    (10:19) Experimenting with AI while managing risk
    (14:39) Advice for leaders getting started with AI
    (16:07) Where AI is headed for sales planning and forecasting

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    18 mins
  • A New Season Of The Unexpected Lever
    Jan 15 2026

    AI is no longer an experiment happening on the sidelines of sales. It’s showing up in workflows, conversations, decisions, and forecasts, and teams are figuring it out in real time.

    Season 2 of The Unexpected Lever explores how sales leaders and technical teams are actually working alongside AI. Not the hype, not the theory, but the honest stories of what’s working, what’s not, and where human judgment still matters most.


    Join us for real conversations with the people navigating AI inside sales teams. You’ll hear what they’re learning, what they’re rethinking, and how small shifts are changing how teams work and win together.

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    1 min
  • No One Cares About Your Slides
    Dec 11 2025

    Marketers are wasting time on decks.

    In this episode of V5, Jarod Greene, CMO at Vivun, explains why marketing should step away from slide creation and focus on owning the message. After two decades of building decks for every sales moment, Jarod realized the problem wasn’t about how decks looked or how long they were; it was about who controlled the story.

    He discusses how giving reps ownership of the story, supported by strong positioning and AI-powered tools, creates faster, more effective conversations with buyers.


    In this episode, you’ll learn:

    • Why marketers should stop building decks – Ownership matters more than formatting
    • How reps create stronger meetings – Let them shape the story, not recite slides
    • Where enablement actually begins – Context drives conversions more than content ever will

    Things to listen for:
    (00:00) Introduction
    (00:44) Why marketers need to stop making decks
    (02:00) What marketing should actually own
    (03:20) How letting go of control changed everything
    (04:40) What reps really want from marketing
    (05:22) The shift that makes enablement actually work

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    7 mins
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