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The Union

The Union

Written by: Krista Software
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The Union is about the intersection between people, technology, and artificial intelligence. Get ready to be inspired and challenged as we ask questions, uncover insights, and share inspiring stories about digital ecosystems and automation.

© 2025 Krista Software
Episodes
  • Building a Cognitive Enterprise
    Oct 8 2025

    In this episode, Scott, John, and Chris explain what it takes to build a cognitive enterprise—a business with memory, reasoning, and action. We reject the idea of adding AI for AI’s sake. Instead, we show you how to create an organizational brain that weaves systems, humans, and models into a unified, intelligent whole.

    🔍 What you'll learn:

    • Why AI initiatives often fail and how to avoid fragmentation
    • The three core functions your organization must master: memory, reasoning, and action
    • A step-by-step approach to build cognitive capability, starting small and scaling smart
    • How to platform AI agents so they share memory and
      context
    • Real-world business implications, from operations to approvals
    • Why “technology should be invoking us, not the other way around”

    🎯 Who this is for:

    • VPs of IT, CIOs, digital transformation leaders, AI architects, growth executives — anyone tasked with making AI meaningful rather than simply busy.

    👉 If you’re tired of isolated AI pilots and ready to think with AI instead of chasing hype, this episode is for you.


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    26 mins
  • Crossing the GenAI Divide and Unlocking Real Value
    Aug 27 2025

    A recent MIT report found that only 5 percent of generative AI projects deliver measurable ROI. The rest collapse under complexity, lack of memory, and poor alignment with business outcomes.

    In this podcast, we break down why companies often struggle with AI adoption and what leaders can do to succeed. You’ll learn:

    - Why personal productivity with GenAI tools doesn’t translate to enterprise success
    - The risks of shadow IT and siloed deployments
    - Why building your own AI platform rarely works
    - How companies can leverage their agility to find early wins
    - The role of agentic platforms in scaling AI across the enterprise
    - A real-world case study from Doc Prep 911 showing measurable ROI

    If you are an executive looking to cross the GenAI divide and unlock real value, this video provides a practical playbook.

    👉 Read the full article here: https://krista.ai/crossing-the-genai-divide-and-unlocking-real-value
    👉 Learn more about how Krista helps enterprises adopt AI: https://krista.ai


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    28 mins
  • Choosing the Right Agentic Platform
    Jun 18 2025

    Scott King, John Michelsen, and Chris Kraus discuss key insights from the report Choosing the Right Agentic Platform. They break down what separates true agentic platforms from chatbot tools and task bots that create more fragmentation than value. Learn why orchestration, integration, machine learning, and built-in enterprise features are essential for sustainable AI adoption. See how Krista enables organizations to run complex, cross-functional workflows with AI, people, and systems working together at machine speed.

    Download the full report here: https://krista.ai/choosing-the-right-agentic-platform/


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    59 mins
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