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The Use Case Podcast

The Use Case Podcast

Written by: WRKdefined
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Discover insights from tech leaders on The Use Case Podcast. Learn how they make compelling business cases for their technology. Get inspired to enhance your business with innovative ideas. Proudly brought to you by WRKdefined with hosts William Tincup and Ryan Leary.All rights reserved by WRKdefined Economics Leadership Management & Leadership
Episodes
  • The Real Cost of Hiring on Gut Instinct | HireScore CEO Spencer Stang Explains
    May 11 2026
    Most hiring teams still trust instinct over data. That works great until the “perfect” candidate flames out in 90 days. Spencer built a system that calls that bluff and replaces hiring bias with measurable outcomes. Hiring is still full of guesswork, résumé theater, and recruiter roulette. Spencer explains why companies keep making expensive hiring mistakes and how industrial psychology, assessments, and real-world data can dramatically improve quality of hire without wrecking candidate experience. In this episode… We unpack hiring science, candidate drop-off, assessment accuracy, safety-risk recruiting, and why most companies optimize for speed instead of fit. Spencer breaks down how HireScore combines ATS workflows, behavioral data, cognitive testing, and performance tracking into one system built to reduce bad hires. Key Takeaways : A bad hire can cost anywhere from 25% of first-year salary to 4x total compensation Some safety-sensitive workers are 10–20x more likely to cause workplace incidents based on behavioral risk scoring Most hiring managers still override assessment data because they “like” the candidate Companies often ask for the wrong fix. They ask for more applicants when the real problem is poor selection Removing account creation early in the apply flow dramatically reduces candidate drop-off Asking for a Social Security number too early caused massive applicant abandonment Structured interviews statistically outperform gut-feel hiring by a wide margin HireScore tracks outcomes 1, 3, 5, and even 7 years after hire for continuous validation Candidates who look strong verbally can still fail badly in logic and decision-making roles Work simulations and hands-on testing outperform résumé screening for many operational jobs Spencer’s team has spent 10+ years validating hiring outcomes against real employee performance “Good enough” hiring becomes dangerous in refinery, mining, and industrial environments where mistakes can kill people Guest : Spencer Stang | CEO HireScore LinkedIN : https://www.linkedin.com/in/spencer-stang-316495a Industrial-organizational psychologist focused on turning hiring science into practical recruiting systems that actually predict performance Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 mins
  • Hiring CEOs Still Takes Weeks | Moravi Cuts It to Minutes
    May 7 2026
    Most recruiting tech stops at keyword matching. Moravi is trying to kill that model before another bad executive hire costs a company millions. A CEO search can drag for 10 weeks before teams even align on what they want. Meanwhile, the business bleeds time, productivity, and trust. Matt Mooney, Vicky Wilkins, and Jen Row break down why executive hiring still runs on manual research, gut feel, and “headhunter” logic and how they’re rebuilding the process with assessment-first technology, real proof, and faster decision-making. In this episode… The Moravi founders explain why most recruiting software fails at executive search, how they compress 4 weeks of market mapping into a 45-minute kickoff, and why “show your work” matters when one bad leadership hire can wreck a company. They also unpack assessment logic, candidate credibility, culture fit, and the skepticism slowing innovation in executive hiring. Key Takeaways : Executive search still operates like a 1970s industry despite modern recruiting tech Most executive hiring research is still done manually Moravi’s goal is compressing a 3–4 week search kickoff into 30–45 minutes Teams often spend weeks “realigning” during searches instead of forcing alignment upfront Traditional recruiting tools were built for staffing, not executive hiring Keyword matching alone misses leadership impact, company context, and business outcomes The platform evaluates candidate history against company performance, growth, and outcomes One bad executive hire creates outsized operational and financial risk Search firms regularly miss 30–40% of viable executive talent pools because of narrow filters Moravi highlights both strengths and risk gaps so recruiters know what to probe deeper The founders built the platform after failing to find software they trusted themselves Their biggest differentiator: every recommendation is backed by visible proof and data Guests : Matthew Mooney - Co-founder Marovi LinkedIN : https://www.linkedin.com/in/matthewamooney/ Vicky Wilkens - Co-founder Marovi LinkedIN : https://www.linkedin.com/in/vickywilkens/ Jin Ro - Co-founder Marovi LinkedIN : https://www.linkedin.com/in/jinro/ Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    46 mins
  • Your Referral Program Is Broken : Eqo CEO Tawfiq Explains Why You Don’t See It
    Apr 27 2026
    Most companies think they have referrals handled. They don’t. That gap is costing real money and nobody’s calling it out. Less than 15% of frontline hires come from referrals. Meanwhile, top performers hit 40%+. That delta isn’t small. It’s broken process, weak incentives, bad UX, and zero visibility. This episode cuts into frontline hiring, employee referrals, retention, and cost savings without pretending it’s complicated. In this episode you’ll see why most referral programs fail, what actually drives adoption, and how to turn referrals into your highest ROI hiring channel without adding complexity. Key Takeaways : Most frontline orgs get under 15% of hires from referrals Top 25% hit 34.8%, top 10% exceed 40% Referred employees show ~50% lower turnover One travel nurse can cost 4x a full-time hire Referral programs fail because employees don’t know they exist Bad referral experiences kill future participation instantly The “three E’s” drive performance: Enticing, Engaging, Easy $50 gift cards don’t motivate anyone. Real incentives do Email-only programs get ignored by 80%+ of frontline workers Simplicity beats features. Friction kills referrals Text-based UX wins. No apps, no logins, no excuses Referrals can replace job board spend before it even starts Guest : Tawfiq Abu-Khajil Co-founder & CEO - EqoLinkedIN : https://www.linkedin.com/in/tawfiq-abu-khajil Builds referral systems that actually work for frontline employees, not just HR dashboards. Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Learn more about your ad choices. Visit megaphone.fm/adchoices
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    36 mins
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