The right questions to ask when things go wrong
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The right questions to ask when things go wrong
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About this listen
The conversation delves into the exploration of an F-16 crash report, understanding the context and behavior of the pilots, routine violations, the human factor in decision-making, leadership, and learning from normal behavior, and practical takeaways for leaders. Key takeaways include the normalization of behavior, learning from context and behavior, and recognizing early warning signs.
Takeaways
- Normalizing behavior
- Learning from context and behavior
- Recognizing early warning signs
Chapters
- 00:00 Exploring the F-16 Crash Report
- 06:04 Routine Violations and Normalization of Deviance
- 13:01 Leadership and Learning from Normal Behavior
- 30:11 Practical Takeaways for Leaders
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