We talk with FIS CEO Stephanie Ferris about building a career by leaning into risk, leading teams through complex M&A, and simplifying a legacy fintech business to focus on financial institutions. We also dig into why trust is the real infrastructure of banking, how tokenization is evolving, and why AI should make fintech leaders more optimistic, not fearful.
• Career path from PwC to Fifth Third to Vantiv to FIS, prioritizing tough roles and high learning curves
• How major M&A really happens, from long strategy conversations to relationship-driven execution
• Why FIS separates Worldpay and what the three-party transaction changes operationally
• Build versus buy in payments, and the scarcity of scaled credit card processing assets
• Trust as the foundation of financial services, lessons from SVB, 9/11, and COVID-era stress
• How banks and fintechs compete and partner, including shifting regulatory dynamics
• Stablecoins and tokenized deposits, practical use cases and what remains nascent in the US
• Imposter syndrome, coaching, and doing the reps as a leadership skill
• Generative AI as a strategic accelerant, and what it means for product delivery and speed
Connect with the Host & Guest
Sasha Pilch: https://www.linkedin.com/in/sasha-pilch
Stephanie Ferris: https://www.linkedin.com/in/stephanieferris