TransUnion Business Insights cover art

TransUnion Business Insights

TransUnion Business Insights

Written by: TransUnion
Listen for free

About this listen

 Get an insider’s view into data, business strategies and trust. In each episode, industry experts join us to discuss key talking points in the world of technology. We’ll share new insights and perspectives on topics, such as how fraud is challenging FinTech growth; ways to develop award-winning, consumer-centric lending platforms; or the product set needed to optimise customer onboarding. You’ll learn more about the inner workings of TransUnion — one of the world’s leading insights and analytics companies — and how we bring our purpose of Information for Good® to life for individuals and communities.© 2025 TransUnion Business Insights Economics Management Management & Leadership
Episodes
  • 2024 Research & Consultancy Wrap-Up: Hear From Our Industry Experts

    2024 Research & Consultancy Wrap-Up: Hear From Our Industry Experts
    Nov 15 2024
    In this episode, James O’Donnell, Director of Research at TransUnion UK, and Aukse Pringle, Senior Consultant in the Data and Analytics team, delve into the key learnings from their research over the past year and look ahead to future trends. They discuss emerging trends such as vulnerability, regulatory pressures, and the impact of “buy now, pay later” (BNPL) on consumers. They also highlight significant findings on gender and financial behaviour, noting that 75% of disposable income is now controlled by women, which has implications for product creation and marketing strategies. Additionally, they analyse UK consumer savings rates, which dropped from 30% during COVID to 6% in 2022, with a recent increase indicating improving financial positions. The importance of financial literacy is emphasised, showing that consumers who monitor their credit tend to achieve better financial outcomes. They also observe that Gen Z is less engaged with credit compared to a decade ago, likely due to recent economic crises. Finally, they provide insights into BNPL usage, revealing that it is utilised by a diverse range of consumers, not just the young or financially distressed. Join James and Aukse as they explore these topics and share their passion for data and analytics. Here are some actionable takeaways from this episode: Monitor Your Credit: Regularly check your credit report to stay on top of your financial health and improve your financial outcomes. Understand BNPL: Be aware of the implications of using “buy now, pay later” services and manage these payments responsibly to avoid debt. Focus on Financial Literacy: Educate yourself about financial management, including budgeting, saving, and investing, to enhance your financial well-being.
    Show More Show Less
    37 mins
  • CX Success: Strategies for Trusted Customer Engagement

    CX Success: Strategies for Trusted Customer Engagement
    Oct 14 2024
    In this episode, Caroline Fowler, Director of Product and Presales at TransUnion UK, engages in a deep-dive discussion with Matt Richardson, Senior Fraud Specialist at TransUnion UK, and Thomas Purton, Senior Product Manager at Bud. Together, they explore how exceptional customer experience (CX) strategies can help brands cultivate trusted, longer lasting and more profitable customer relationships. The panel delves into what consumers truly value and how these insights can be harnessed to create better experiences across the entire customer lifecycle, from originations through to onboarding, retention and engagement. Join us as we discuss the CX trends to look out for in 2025, delve into the tools organisations are leveraging to create cutting-edge digital experiences, and provide you with actionable strategies to enhance your customer experience and drive business success. Want more CX insights? Download our guide [Begin new relationships, deepen existing ones](https://www.transunion.co.uk/lp/cx-ebook?utmcampaign=FR-24-159-CX-Digitisation-Campaign-Programme&utmkeyword=&utmmedium=display-ad&utmsource=Podcast&utmcontent=Podcast+)_ to uncover more in-depth insights into how you can transform you customer experience to elevate customer relationships and achieve sustainable growth.
    Show More Show Less
    35 mins
  • A New Dimension of Data: How Geodemographic Data Can Enhance Marketing Outputs

    A New Dimension of Data: How Geodemographic Data Can Enhance Marketing Outputs
    Aug 16 2024
    In this episode, Josh Gunnell, Director E-commerce and Partnerships, sits down with Ayelet Palmore, Director of Product Marketing for Marketing Solutions business at TransUnion in the US, to discuss how cutting-edge insights can inform marketing data strategies and influence campaigns. With a wealth of adtech experience acqired from client-side and agency roles and a deep knowledge of the marketing ecosystem, Ayelet is currently responsible for bringing TransUnion's marketing products to market in the US and is well placed to offer an experts perspective on how data can be best leveraged as part of a marketing strategy. The main focus of this episode is CAMEO, TransUnion’s geodemographic and audience segmentation marketing tool and the consumer insights it offers marketers. Recently rebuilt for UK businesses, CAMEO (and similar solutions) can add value to marketing and brand teams through multiple use cases including: * informing and building customer personas * information and insights that can help shape marketing strategies and messaging * sizing and targeting audiences Further talking points include how first or third-party data and cutting-edge technology can help messages be delivered to the right audience at the right time throughout the campaign lifecycle, the rapid changes occurring in the adtech space (with Ayelet providing an insight into both what is happening in the US market and globally) and an explanation of what good quality, future-proofed data looks like. *For more information: * * Explore and demo CAMEO (https://www.transunion.co.uk/product/cameo) * Read the Ultimate Unified Identity eBook Today's Data-Savvy Marketers Need (https://www.transunion.com/ebook/unified-identity?atvy=%7B%22219652%22%3A%22With+Thumbnail%22%7D) *
    Show More Show Less
    23 mins
No reviews yet