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Transform top-down change into authentic, employee-led adoption

Transform top-down change into authentic, employee-led adoption

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In this episode, we reveal the human-centered principles that power two of the world's most beloved brands: Sesame Street and TED.

Our guest is Kayla Nalven, a builder, a connector, and the Founder of TED at Work. With a background shaping social impact initiatives at Sesame Workshop before building a new division at TED, Kayla has a unique perspective on how to create experiences that genuinely connect with people and drive meaningful change at scale.

In this conversation, we explore:

  • ❤️ The Sesame Street secret to creating buy-in by making people feel seen and understood.
  • ⭐ Why at TED, the "idea is the star," not the speaker—a masterclass in communication.
  • 💬 The key to employee-led adoption: using group discussion to foster ownership.
  • 🤖 A non-obvious strategy for successful AI adoption: finding the right messengers.

This conversation is packed with wisdom on how to build things that truly matter. We think you'll love Kayla's insights on how to apply a heart-centered approach to your own work.

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