In this episode, guest Derek Drockelman unpacks a shift that's reshaping the way nonprofits think about data. Where applications once sat at the center, holding and guarding information, data platforms are now emerging as the true hub—enabling organizations to break down data silos and put data to work.

We discuss how treating data as a core asset can deepen constituent relationships, surface powerful insights, and drive meaningful growth. If you're ready to unlock the potential of your data, this episode offers an accessible starting point.

AI agents are making waves in the tech world, with companies like Microsoft and Salesforce leading the charge. But what exactly are AI agents, and how can your organization leverage them effectively?

Join Ryan Ozimek and Rubin Singh in this insightful episode as they explain the fundamentals of AI agents and their potential applications in nonprofit, foundation, and association spaces. From enhancing customer service experiences to streamlining operations, you'll learn how these tools are poised to transform the way organizations function.

You'll also gain practical advice on what to consider when exploring AI agents for your organization and how to approach their implementation with confidence.

Whether you're a seasoned Chief Information Officer or exploring tech solutions for the first time, this episode provides a clear, jargon-free overview to help you stay ahead of the curve.

This episode brings an expert in change management, Heather Ritchie, to talk about skills. But, skills are more than a set of things you've learned. Skills are what your team, and your organization, need to work together and thrive.

Heather is an expert with a long career of curiosity about teams: how do we work together as humans? What are the ways to manage human change for nonprofit teams to make IT projects more successful? And how can a team of people who care about their nonprofit and its mission strategize the skills they need to acquire or improve to increase their organization's ability to achieve mission?

Can you execute a change management strategy without learning your teams' skills, interests, and where they can grow into the new tech space you are creating? And do you have the trust on your team to do a skills matrix exercise in good faith? Heather discusses ways to create safety for your staff to be candid, honest, and vulnerable and build the team they want. Do you need a skilled facilitator? Do you structure the skills mapping exercise one-on-one or as a group project?

In this conversation, Kyle learns Heather's approach to change management and skill mapping.

Heather is a consultant with Build Consulting and has over two decades of experience in the field. She has led change management efforts in nonprofit, academic and corporate sectors, serving in a variety of roles from senior leadership to educator, coach and consultant. Heather brings a passion for connecting social purpose with the strategy, tools and technology to make the world a better place – on budget, on time, and for measurable impact.

Our podcast is designed for audiences with varied experiences with technology. In this conversation with Heather Ritchie learn the role of skills in change management and strategies to motivate your teams to develop the skills they - and your nonprofit - need.