Episodes

  • EP 145 – AI Translation (Without the Hype)
    Jan 21 2026

    Join co-hosts Peter Argondizzo and Patrick Daley as they break down the essential considerations for AI translation. They explain why all AI engines are not created equal, the hidden costs of "free" tools, and why feedback loops and translation memory matter. They also discuss true ROI calculations and the risks of using untrained internal staff as reviewers.

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    35 mins
  • EP 144 - 2025 Translation Industry Wrap-Up
    Dec 22 2025

    Join co-hosts Peter Argondizzo and Patrick Daley as they close out 2025 with Argo Translation's latest acquisition, impressive podcast growth stats, and their favorite episodes of the year. They discuss industry shifts, the rise of language solutions integrators (LSIs), and why keeping the customer at the center matters more than ever.

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    30 mins
  • EP 143 – Debunking the Biggest Translation Myths
    Nov 21 2025

    Join co-hosts Peter Argondizzo and Patrick Daley as they break down the most common myths about translation and AI. They explain why AI still experiences hallucinations (when AI produces an incorrect or made-up result), why human linguists remain essential to accuracy, and how unclear source content can create problems across every language. They also highlight the risks of relying on bilingual employees, the hidden costs of “free” tools, and the importance of consistent terminology and quality control.

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    32 mins
  • EP 142 – Are Translators Still Relevant in the Age of AI?
    Nov 4 2025

    Join host Peter Argondizzo with special guests Kimberly Miller, COO at Argo Translation, and Mike Van Norman, Production Manager at Argo Translation, as they address the common misconception that AI is replacing translators. Learn how AI is expanding opportunities, why human oversight remains critical for quality control, and practical advice for translators to adapt their workflows and increase productivity in an AI-enhanced industry.

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    33 mins
  • EP 141 - How Accurate Were Our 2025 Translation Industry Predictions?
    Oct 24 2025

    Join co-hosts Peter Argondizzo and Patrick Daley as they look back at their 2025 translation industry predictions. They walk through their forecasts on M&A activity, AI adoption with human oversight, regulatory changes, and non-document translation growth. Plus, they share their biggest takeaways about where the industry is headed and make new predictions for 2026.

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    41 mins
  • Ep 140 - Making Translation Invisible: Why the Best Service Feels Effortless
    Sep 9 2025

    Join co-hosts Peter Argondizzo and Patrick Daley as they discuss how effective translation services work seamlessly in the background. They explore customer portals, automated workflows, and quality control measures. They also examine the balance between cutting-edge technology and skilled linguists that creates truly effortless experiences.

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    38 mins
  • EP 139 - Customer Service in the Age of AI
    Aug 19 2025

    Join co-hosts Peter Argondizzo and Patrick Daley as they explore the growing challenges of AI-powered customer service. Discover why empathy can't be automated, learn from companies that over-relied on technology, and find practical strategies for creating customer experiences that balance efficiency with genuine human connection.

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    37 mins
  • EP 138 - The Future of Translation with Dan Milczarski
    Jul 29 2025

    Join co-hosts Peter Argondizzo and Patrick Daley with guest Dan Milczarski from Blackbird.io as they explore the future of translation technology. Discover practical approaches to AI implementation, the build versus buy decision for automation tools, and how to preserve the human element while embracing technological advancement in localization workflows.

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    38 mins