Episodes

  • #101 How interactive training can help you build a high performance pharmacy team

    #101 How interactive training can help you build a high performance pharmacy team
    Jun 12 2016
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode101 THIS EPISODE FEATURES: - Interview with Tyson Clarke - Why a culture of high-performance matters - Why having a team that trains every day gives your pharmacy a competitive edge - How to evenly distribute the wealth of your team’s product knowledge and sales techniques - How to keep your team accountable and provide effective feedback
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    49 mins
  • #100 - A snapshot of the learnings, state-of-play, and the future of pharmacy

    #100 - A snapshot of the learnings, state-of-play, and the future of pharmacy
    May 3 2016
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode100 THIS EPISODE FEATURES: - Solo show with the host Robert Sztar - The biggest learnings from a century of Transpharmation - Snapshot of the state-of-play - The biggest developing pharmacy and business trends
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    31 mins
  • #99 How to lawfully exit a poor performing pharmacy team member

    #99 How to lawfully exit a poor performing pharmacy team member
    Mar 31 2016
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode99 THIS EPISODE FEATURES: - Interview with David Bates, Managing Director - Workforce Guardian - The biggest employer mistakes in handling poor performance and How to avoid them - A simple FREE tool to stay on top of documenting team member communications and correspondence - Why termination during a probationary period doesn’t always offer 100% protection to you the employer
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    46 mins
  • #98 How to unlock the full potential of GuildCare and streamline your professional services workflow

    #98 How to unlock the full potential of GuildCare and streamline your professional services workflow
    Mar 5 2016
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode98 THIS EPISODE FEATURES: - Interview with Ross Gallagher, CEO GuildLink - Best Practice uses of GuildCare in Australian Pharmacy - Pharmacy Professional Services Workflows - Insights from the Transpharmation Lab
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    46 mins
  • #97 How to boost your patient’s pharmacy experience through mobile platforms

    #97 How to boost your patient’s pharmacy experience through mobile platforms
    Feb 21 2016
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode97 THIS EPISODE FEATURES: - Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms - Insights from 4 expert guests - FREE Downloadable template to track your progress - Your 3 Next Actions to implement effectively in your pharmacy
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    41 mins
  • #96 How to use social media in your pharmacy the 'smart' way

    #96 How to use social media in your pharmacy the 'smart' way
    Jan 31 2016
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode96 THIS EPISODE FEATURES: -Transpharmation Action Series Part 2: Social Media Insights from 3 leading Social Media Experts -Technology tools to save you time, and keep your content fresh & engaging -Your next 3 actions to take your pharmacy’s social media to the next level
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    45 mins
  • #95 How to get clarity over your pharmacy’s current financial position

    #95 How to get clarity over your pharmacy’s current financial position
    Jan 13 2016
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode95 THIS EPISODE FEATURES: - Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility] - Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts - Your 3 Next Actions to achieving financial clarity anywhere/anytime
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    23 mins
  • #94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses

    #94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses
    Dec 21 2015
    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode94 THIS EPISODE FEATURES: - Interview with Andrew Pattinson, General Manager - Instigo - Understanding your team’s personality differences - Psychometric Testing and Team Profiling - Recognising what personality types suit different pharmacy roles
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    47 mins