Essence and Emily introduce their weekly “Talking Shop” podcast and a recurring segment choosing a work wife, work overlord, and work nemesis. They discuss trauma-informed care in organizations, highlighting that many workplaces stop at acknowledging trauma and struggle to build skills and systems as well as the psychological safety needed to support people under pressure. They define trauma and distinguish trauma from PTSD criteria, and noting overlooked “margin” traumas. They critique performative approaches like posters, certifications, rigid policies, KPIs over wellbeing, and individualizing protective factors, offering examples like flexible scheduling, role clarity, validation, follow-through, and designing to reduce barriers. They close as always with their weekly R.E.P.O.R.T.

00:00 Welcome to Talking Shoppe

00:36 Why We Started This

01:24 Work Wife, Work Overlord, Work Nemesis

06:25 Trauma Informed Care

08:32 What Trauma Really Means

12:55 Designing For The Margins

15:02 Maslow's Hierarchy of Needs

19:15 Workplace Culture Gap

23:50 Certifications Versus Systems

27:53 Stop Adding Fuel

31:22 Behavior Function in Leadership

34:33 Connection and Follow Through

38:56 Self Awareness and Impact

40:27 People Over Policy

45:54 Trauma Informed as Mindset

48:32 Weekly R.E.P.O.R.T