What really drives growth and efficiency inside dental practices — without sacrificing culture or patient care? In this episode of the True North Success Podcast, Amy Kim sits down with Mimi Godin, a leader who has worked inside nearly 600 dental practices across Canada and brings a rare blend of clinical and business expertise.

Mimi shares her journey from dental hygienist to leading clinical development for a large dental service organization. Along the way, she explains how her non-linear career path helped her understand every layer of a dental practice — from patient experience and scheduling to leadership, workflows, and scalable systems.

This conversation dives into the real challenges dental practices face today, including inefficiencies in scheduling, balancing productivity with patient care, and navigating the shift from single-practice ownership to larger dental networks. Mimi explains why honoring each practice’s unique culture is essential, even within large organizations, and how thoughtful frameworks and on-site support can close operational gaps.

Listeners will also hear Mimi’s perspective on leadership, resilience, and why community impact has guided every step of her career. She shares practical advice for clinicians who are curious about moving beyond clinical roles and exploring opportunities in consulting, operations, and corporate dentistry.

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What if one therapy could support heart health, kidney health, metabolic health, and more? In this episode of the True North Success Podcast, Amy Kim sits down with James Papatzimas to explore how new GLP-1 therapies are changing the way cardiovascular and kidney disease are being approached.

James shares his journey from studying chemistry in Canada, to advanced research roles in California, and back home again in a medical science liaison role supporting physicians across Western Canada. He explains how his background in research and development gives him a unique perspective when working with healthcare providers and translating complex science into real-world patient impact.

The conversation dives into how GLP-1 receptor agonists have evolved beyond diabetes and weight management, showing promising benefits for cardiovascular and kidney health. James highlights why treating patients more holistically is becoming increasingly important, and how modern therapies are helping address unmet needs that traditional treatments cannot fully solve on their own.

James also opens up about the challenges of working in research, learning to grow from failure, navigating career uncertainty during the pandemic, and finding ways to bring global expertise back to Canada. He shares thoughtful insights on long-term career stability, consulting opportunities, and why finding meaningful work matters just as much as financial success.

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What happens when advanced pharmaceutical science meets the wisdom of plant-based medicine? In this episode, Amy Kim sits down with Nuzhat Tam-Zaman, a pharmaceutical scientist and founder of Sinoveda, to explore how artificial intelligence and nature are coming together to reshape the future of health.

Nuzhat shares her journey from growing up with traditional medicine in Bangladesh to earning her PhD in pharmaceutical sciences and building a global natural health company in Canada. She explains how her patented technology identifies the exact bioactive compounds in plants and ensures consistency, potency, and safety in every product. This approach bridges Eastern medicine with Western pharmaceutical precision.

The conversation dives into how AI is now accelerating drug discovery, including promising work using cannabis-derived compounds for liver cancer research. Nuzhat also discusses the challenges of innovating “against the grain,” especially in Western markets, and why Asia plays a key role in the future of natural and pharmaceutical health solutions.

Listeners will also learn about plant-based options for issues like inflammation, bone health, and long COVID symptoms, along with what to look for when choosing supplements. This episode offers a hopeful and science-backed look at how natural medicine, when done right, can improve lives on a global scale.

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What does it really take to get major energy and infrastructure projects built in Canada?

In this episode of the True North Success Podcast, Amy Kim sits down with Jeremy Barretto, a Calgary-based lawyer and strategic legal advisor who has spent over a decade helping companies navigate some of the most complex regulatory and approval processes in the country. With a unique background that spans both engineering and law, Jeremy brings a practical, solutions-focused approach to projects involving pipelines, mines, renewable energy, ports, and railways.

Jeremy shares how his early career as an environmental engineer led him to law school, and how that technical foundation continues to shape the way he solves problems today. He explains why collaboration, persistence, and clear recommendations are critical when working on long-term projects, including his 12-year involvement with the Trans Mountain Pipeline.

Throughout the conversation, Jeremy offers thoughtful advice for professionals who want to become better problem solvers, grow their careers, and stand out in service-based industries. He also discusses the importance of working with Indigenous nations, building trust, and addressing concerns in a meaningful way. Toward the end of the episode, Jeremy shares book recommendations that have influenced his leadership and management style, along with insights into the future of major projects in Canada.

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What does the energy transition really look like when you move beyond headlines and into real-world projects? In this episode of the True North Success Podcast, Gary Mah and Amy Kim sit down with Brad Hayes to explore the realities of energy development through the lens of data, science, and decades of hands-on experience.

Brad Hayes is the President of Petrel Robertson Consulting Ltd., a leading geoscience and energy advisory firm that has supported industry, governments, and regulators since 1972. With nearly 30 years at the firm, Brad brings deep expertise in petroleum development, carbon capture and storage, geothermal energy, helium and lithium exploration, and water resource management.

In this conversation, Brad explains why energy projects are far more complex than they often appear in public discussions. He shares how exploration doesn’t always lead to success, why uncertainty and risk are unavoidable, and how informed decision-making depends on solid geoscience and realistic expectations. Brad also discusses the challenges of working with investors, regulators, and communities, and why patience is critical when developing long-term energy solutions.

Listeners will gain a clearer understanding of why oil and gas will continue to play a role in the energy mix, why alternative energies must be developed thoughtfully, and how science—not hype—should guide the transition. This episode offers valuable insights for professionals in energy, government, investing, and anyone curious about what’s really happening beneath the surface.

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What if your business is sitting on a powerful revenue stream that you’ve been overlooking all along? In this episode of the True North Success Podcast, Gary Mah and Amy Kim sit down with Allan Marston, Executive Vice President of Channel at United Cloud, to uncover how voice and unified communications can quietly become one of the most profitable additions to a business.

Allan shares how United Cloud works exclusively through partners to help managed service providers, IT firms, and internet service providers add telecom services without the usual complexity, risk, or overhead. He explains why focusing on revenue and client growth matters more than managing infrastructure, and how Canadian data sovereignty and built-in security are becoming essential advantages in today’s market.

The conversation also explores the growing role of AI in communications, including call transcription, sentiment analysis, and the upcoming AI voice receptionist that can answer calls, book calendars, and support clients 24/7. Allan offers practical insights on using AI responsibly, improving efficiency without losing critical thinking, and staying focused in a world full of distractions.

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In this episode of the True North Success Podcast, Gary Mah sits down with registered psychologist and trauma specialist Erin Fischer to talk about the unique mental health challenges faced by first responders and those in high-stress helping professions. Erin shares how her passion for this work began, what makes first responders a distinct population, and why specialized trauma treatment is so important.

Erin explains how therapies such as EMDR, somatic experiencing, and prolonged exposure help people process traumatic experiences that get “stuck” in the nervous system. Rather than erasing the past, these approaches help individuals change their relationship to painful events so they can move forward with greater peace and resilience.

The conversation also explores Erin’s journey into private practice, the challenges of learning the business side of psychology, and the importance of continued education, consultation, and mentorship. Erin offers thoughtful advice for clinicians looking to grow their skills, as well as insights into future plans, including working with couples and mentoring new psychologists.

This episode is a powerful reminder that healing the helpers matters — and that with the right support, recovery is possible.

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In this episode of the True North Success Podcast, Gary Mah sits down with Kemi Ojo, founder and CEO of Heart to Care Home Care, to explore how maintaining high standards, clear communication, and deep respect for clients can lead to unstoppable growth.

Kemi shares her journey from working in public health and nursing across Africa and Canada to building a home care organization that has grown to over 200 staff members in just two years. She explains why quality of care must always come before profit and how listening closely to clients and families has helped her stand out in a competitive healthcare space.

Throughout the conversation, Kemi breaks down what excellence looks like in real life — from free RN assessments and personalized care plans to ensuring families always feel heard, respected, and supported. She also opens up about the challenges she faced as an immigrant entrepreneur and how community connection became one of her biggest strengths.

This episode is packed with practical lessons for healthcare professionals, service-based business owners, and anyone who wants to grow sustainably while doing meaningful work.

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