Did AI just light the fuse on the next economic collapse… or the next golden age?

In this deep-dive episode, Ephie Risho and Jason Moore unpack The 2028 Global Intelligence Crisis—the article that wiped roughly 10% off the tech market and sent executives into a cold sweat. Days later, Square cut 40% of its staff, citing AI-driven efficiency—almost as if the thesis was writing its own case study.

Are we witnessing the beginning of “do more with less”… permanently?

Does a bullish AI narrative quietly create a bearish job market? Or is this another cycle of fear we’ve seen before—dot-com bubble, automation panic, printing press hysteria—only to be followed by expansion?

Ephie and Jason wrestle with the real question: Are we measuring productivity correctly in the age of intelligence?

Along the way they wander into bell-bottoms, tech bubbles, and why humanity has a long track record of adapting faster than headlines predict.

Crash or renaissance? Hype or hard truth?

The future might depend on how we respond.

Ask us anything: questions@uxperts.info

Media inquiries: media@uxperts.info

How do you actually know your team is successful? Not “they’re busy.” Not “stakeholders seem happy.” Not “we shipped a lot.”

In this episode, Jason Moore and Ephie Risho get practical about what it really means to measure team effectiveness—especially in UX. Drawing from real-world frameworks and battle-tested approaches (including usability success rates, satisfaction benchmarks, skill growth, stakeholder feedback, velocity, and instrumented UX metrics like SUS, UMUX, and HEART, they unpack what actually signals impact.

You’ll hear:

• The difference between measuring output and measuring quality.

• Why usability pass rates (80–90% is the real bar) matter more than opinions.

• How to track growth without turning your team into a spreadsheet.

• The role of benchmarking, instrumentation, and year-over-year quality gains.

• How to tie design metrics directly to business outcomes.

They also wrestle with the uncomfortable question: Are you measuring what’s easy… or what actually proves value?

If you’re leading a UX team—or trying to justify one—this episode gives you tangible, tactical ways to assess growth, raise standards, and demonstrate real ROI.

Because “we feel good about it” isn’t a strategy.

Ask us anything: questions@uxperts.info

Media inquiries: media@uxperts.info

Ephie Risho and Jason Moore took one innocent UX statistics article … and somehow ended up debating milliseconds, Clippy’s resurrection, DVD trauma, Montana newspapers, AI-fueled app revolutions, and whether modern design has a soul.

Welcome to UXPERTS. In this episode, we dive into mobile dominance (98.1% of 60–64 year-olds have mobile internet — which means yes, your aunt is online), why your site has 50 milliseconds to make a first impression, and why you probably have less than 10 seconds before users emotionally ghost you.

We also cover:

• Why “mobile-first” doesn’t mean “spreadsheet-on-a-phone”

• The hockey stick growth of UX careers (spoiler: the sky is not falling)

• The 1 UX to 10–20 developer ratio (and why that should make you uncomfortable)

• Aggressive popups and why 59% of websites need to calm down

• Cookie-cutter design vs. innovation (aka “Why AI might make everything beige”)

• A passionate defense of VHS, cassettes, and legacy tech archaeology

• A surprise Clippy cameo that lasted way longer than it should have

This one gets surprisingly philosophical toward the end — in the best possible way. If you care about: the future of UX, the future of work, the future of design in an AI-saturated world, or just enjoy hearing two UX leaders argue about math in public…You’ll enjoy this one.

As always, let’s design a better experience for all.

Ask us anything: questions@uxperts.info

Media inquiries: media@uxperts.info