When you think about inviting a lawyer onto a podcast with a risk management rebel, you might expect a snooze fest. But if you know our host, Lisa, you know she’s always about shifting perspectives and uncovering golden opportunities for you, our listeners.

In this episode, Lisa is joined by Angela Luu, the senior manager in Herbert Smith Freehills’ (HSF) innovative Digital Legal Delivery Team, specialising in ‘Legal Design.’

So, what is ‘Legal Design’? According to Angela, it's “the application of the designer's mindset, methods, and techniques to law to improve the usability of legal communications and content.” Angela shares how her unique interests have propelled her to lead this groundbreaking area, transforming traditional legal documents, like ‘Terms and Conditions,’ into clear and accessible tools. For too long, legal documents have created barriers and confusion. Rethinking their creation can revolutionize their impact, making them truly user-friendly. Because at the end of the day, legal documents and agreements are for people.

Angela busts some myths along the way, while she and Lisa explore how ‘Legal Design’ can enhance legal processes, align with organisational identities, and deepen client understanding for greater success. Topics discussed include:

• The perception of lawyers as part of a privileged world.
• The challenges of working in a digital age with content overload, especially for lawyers.
• Navigating the attention economy where every platform vies for our focus.
• The competition lawyers face when sharing useful, actionable information in a crowded digital space.
• How the Banking Royal Commission has led clients to rethink the drafting of terms and conditions.
• A case study: Unearth's use of the design method in a critical project.
• The evolving role of lawyers in the face of technological advancements and digital service delivery.
• Lawyers moving beyond risk assessment to opening mindsets to opportunities.
• The importance of aligning solution representations with organisational identity to enhance client understanding and satisfaction.
• The evolving skill set of lawyers, incorporating technology, project management, and legal design to provide proactive, creative client solutions.
• Utilising design thinking and empathy mapping to understand client needs, emotions, and motivations for better communication and collaboration.
• The importance of pausing before jumping to solutions to thoroughly understand the problem first.
• The value of asking "why" multiple times to gain deeper insights into challenges.
• The significance of transparency and open communication in creating a safe space for discussing project goals, risks, and opportunities.
• Crafting a narrative that highlights the project's benefits for all stakeholders, avoiding spin.

Join us for an enlightening conversation that will reshape how you work with lawyers and open your eyes to the transformative power of ‘Legal Design.’

If you would like to learn more about Unearth or Lisa Sisson, then please visit unearth.com.au.

In this captivating episode of 'Unearth A New Perspective on Risk,' host Lisa is joined by the dynamic Meqa Smith, Founder of the Unforgettable Agency. Meqa's expertise lies in guiding business leaders through the transformative journey of understanding their talent acquisition strategies.

With a knack for delivering innovative recruitment and engagement solutions, Meqa specialises in helping businesses attract top-tier employees who not only possess the requisite skills but also resonate deeply with the company's values and mission.

For seasoned listeners, Meqa's return to the podcast will be a welcomed reunion, reminiscent of her insightful contributions in Episode 8 where she tackled the essence of reframing the recruitment process—a discussion that remains as relevant as ever.

Since her last appearance, Meqa has been at the forefront of championing a shift in mindset among leaders, advocating for a re-evaluation of how businesses approach talent acquisition and management.

In this not-to-be-missed episode, Lisa and Meqa delve into a plethora of thought-provoking topics, including:

• The imperative paradigm shift demanded of modern business leaders.
• The transformative impact of generative AI on various industries.
• The timeless relevance of understanding human psychology in talent management.
• The critical need to challenge conventional assumptions, including employee engagement strategies.
• The risks associated with recruitment mismatches and the perils of adopting superficial tactics that may disillusion candidates.
• The pivotal role of alignment in leadership (still often missed) and its profound impact on organisational success.
• The significance of discerning a candidate's 'means goals' and 'end goals' in fostering a harmonious workplace culture.
• The compelling analogy of the "Nike Tax" and its implications for recruitment.
• A recalibration of metrics for employee retention, urging a departure from outdated approaches.

This episode is a treasure trove of actionable insights and pragmatic advice, promising to revolutionise your perspective on talent acquisition and recruitment strategies. Whether you're a board member, executive, leader, or recruiter, this conversation is essential listening for navigating the evolving landscape of talent management. Tune in and elevate your approach to talent acquisition today!

Welcome to the first episode of 'Unearth A New Perspective on Risk' for 2024. This episode offers a fresh outlook on cybersecurity and its intricate relationship with risk management. In this first episode for the year, we're thrilled to present a candid and insightful conversation between Lisa and Christina Arcane, a renowned Cybersecurity education specialist and the Director of InspireCyber.

With years of experience across IT, Cybersecurity, and Privacy domains, including the successful launch of her own Cybersecurity SaaS Startup, Christina is now dedicated to empowering organisations like yours to equip employees with the knowledge and confidence to navigate the complex cybersecurity landscape effectively.

In this thought-provoking discussion, Lisa and Christina explore several key areas of interest to corporate executives:

• The importance of understanding how individuals learn and respond to training, and the challenges posed by technology in our daily lives.
• The significance of the approach to cybersecurity education and the existing gaps that need attention.
• The ongoing need for cybersecurity training and the potential pitfalls of assuming employees already possess the necessary knowledge.
• The role of technical controls in supporting businesses and their employees without creating unnecessary barriers.
• The concept of security by design and the importance of considering human factors at every layer.
• The dangers of complacency and the need for continuous improvement in cybersecurity maturity.
• The importance of early engagement between Project Management and the cybersecurity team.
• The risks associated with email management and the need for robust security measures.
• The benefits and risks of cybersecurity simulations.
• The need for a balanced approach to accountability and the dangers of excessive punishment.
• The challenges posed by organisations that fail to adopt best practices and adequately train their employees.
• Strategies for fostering the right behaviours in both employees and customers.

This episode promises to provide you with valuable insights, practical advice, and a new perspective on cybersecurity and risk management.

We invite you to join us as we delve into these crucial topics and uncover innovative ways to enhance your organisation's cybersecurity posture. Don't miss out on this opportunity to gain a deeper understanding of the evolving cybersecurity landscape and its implications for your business.

If there is anything from this episode you would like to discuss or questions you have, then we would like to hear from you. Visit our website, unearth.com.au