In episode 13 of Unintended Consequences, Heidi Waterhouse and Kim Harrison continue their conversation with cloud economist Corey Quinn. This time they’re unpacking The Duckbill Group and how Corey manages to keep up with his Herculean content schedule.

In episode 12 of Unintended Consequences, Heidi Waterhouse and Kim Harrison speak with Corey Quinn of The Duckbill Group. Together they pull back the curtain on AWS Billing and unpack how Corey became the humorous and brutally honest voice of cloud billing.

In episode 11 of Unintended Consequences, Heidi and Kim speak with Sigrid Ellis, an air traffic controller. She unpacks the day-to-day work experience of air traffic controllers and shares insights on how the COVID-19 pandemic introduced new complexities around airspace traffic, airline staffing, and commercial flights.

In episode 10 of Unintended Consequences, Heidi and Kim continue their conversation with J. Paul Reed of Netflix. This time they explore the hidden complexities of infrastructure systems, including public transportation, domestic utilities, public spaces, and the internet.

In episode 9 of Unintended Consequences, Heidi and Kim talk with Jeff Taylor, Senior Product Manager at Okta. They discuss security, identity authentication, authorization, and why all three matter when evaluating breaches and vulnerabilities.

In episode 8 of Unintended Consequences, Heidi Waterhouse and Kim Harrison speak with J. Paul Reed of Netflix. They discuss resilience engineering at Netflix, the emergent nature of systems, surprises at scale, and the future of conferences.

In episode 7 of Unintended Consequences, Yoz and Kim continue their conversation with civic design expert and author Cyd Harrell. They unpack the systemic goals and features of private tech and government, and expound on ways the two could coexist more effectively.

In episode 6 of Unintended Consequences, Yoz and Kim speak with civic design expert Cyd Harrell. They discuss the elements of scale that government excels at, how technology influences the speed of policy change, and why innovation isn’t always the best goal.