Unlocking Customer Support Superpowers with Tidio's AI Platform
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Unlocking Customer Support Superpowers with Tidio's AI Platform
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About this listen
In this episode, we dive deep into Tidio, an AI-powered customer service and sales platform designed to help small and mid-sized businesses streamline support, boost conversions, and scale communication across channels—all from one smart inbox.
We break down Tidio’s flagship Lyro AI Agent, which can handle up to 70% of support conversations using your existing help center content—freeing up your team for high-impact tasks. You'll also hear how Tidio unifies live chat, email, Messenger, Instagram, and more while offering multilingual support and real-time visitor engagement tools.
We explore:
🔁 How Lyro AI automates customer service and sales flows
💬 Unified inbox magic across live chat, email, and social media
📊 Built-in analytics that drive smarter decisions
⚡ Seamless integrations with Shopify, WordPress & CRMs
💡 Pro tips for maximizing the free plan before scaling up
Whether you're a founder, marketer, or customer service lead, this episode gives you a full briefing on why Tidio is becoming a go-to AI solution—and what to consider before jumping in.