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Untangled: The Usability Sciences Podcast

Untangled: The Usability Sciences Podcast

Written by: Usability Sciences
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Welcome to Untangled The Usability Sciences Podcast, hosted by Peter Welpton and Adreinne Guillory and brought to you by Usability Sciences Corporation, a user research firm based in Dallas, Texas. The Usability Science Podcast brings you insightful discussions on cutting-edge topics in user experience every month.Copyright 2024 All rights reserved. Economics
Episodes
  • Season 1, Episode 5 | How to improve the ecommerce customer experience
    Oct 9 2024

    Untangled: The Usability Sciences Podcast Season 1, Episode 5

    In the fifth episode of Untangled: The Usability Sciences Podcast, hosts Peter Welpton and Adrienne Guillory discuss Adreienne’s history in the user research space, the benefit of patience for product managers and product designers looking to have impact inside their organizations, the dangers of company growth on the usability of a software platform, and how businesses can remove points of friction from the modern ecommerce shopping experience.

    Have a topic you’d like to see discussed? Leave a comment below and we’ll consider it for future episodes.

    "Untangled: The Usability Sciences Podcast" is hosted by Peter Welpton and Adrienne Guillory and brought to you by Usability Sciences Corporation, a user research firm based in Dallas, Texas. The Usability Science Podcast brings you insightful discussions on cutting-edge topics in user experience every month.

    To learn more about Usability Sciences or to talk to someone on the team, visit https://usabilitysciences.com/.

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    26 mins
  • Episode 4, Season 1| Qualitative vs. Quantitative – Choosing the Right Research for Your Product
    Sep 12 2024

    Untangled: The Usability Sciences Podcast Season 1, Episode 4

    In the fourth episode of Untangled: The Usability Sciences Podcast, hosts Peter Welpton and Adrienne Guillory shift the conversation away from why you need to make research a central part of your product development process to talk about how that research is conducted. That includes conversations on the difference between qualitative and quantitative research, why certain types of research are better for answering certain questions, and what you get from strategic research versus tactical research.

    Have a topic you’d like to see discussed? Leave a comment below and we’ll consider it for future episodes.

    "Untangled: The Usability Sciences Podcast" is hosted by Peter Welpton and Adrienne Guillory and brought to you by Usability Sciences Corporation, a user research firm based in Dallas, Texas. The Usability Science Podcast brings you insightful discussions on cutting-edge topics in user experience every month.

    To learn more about Usability Sciences or to talk to someone on the team, visit https://usabilitysciences.com/.

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    6 mins
  • Episode 3, Season 1| Concept Testing, Piloting, and the Missteps of AI in the Fast Food Industry
    Aug 2 2024

    Untangled: The Usability Sciences Podcast Season 1, Episode 3

    In the third episode of Untangled: The Usability Sciences Podcast, hosts Peter and Guillory talk about concept testing and piloting, including how McDonald’s failed AI drive-thru experiment is actually an example of testing working like it should. They also discuss how, despite some severe consequences, companies using dark patterns in their product design are making that choice intentionally, and how better messaging could negate frustrations from food delivery app users when things out of the app developers control—like increased food costs—cause an overall increase in prices.

    Have a topic you’d like to see discussed? Leave a comment below and we’ll consider it for future episodes.

    "Untangled: The Usability Sciences Podcast" is hosted by Peter Welpton and Adrienne Guillory and brought to you by Usability Sciences Corporation, a user research firm based in Dallas, Texas. The Usability Science Podcast brings you insightful discussions on cutting-edge topics in user experience every month.

    To learn more about Usability Sciences or to talk to someone on the team, visit https://usabilitysciences.com/.

    Show More Show Less
    32 mins
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