Using Conversations to Create an Experience with Julie Hogan
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.
Add to cart failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Using Conversations to Create an Experience with Julie Hogan
-
Narrated by:
-
Written by:
About this listen
Drift's Vice President of Customer Experience, Julie Hogan, shares lessons from her career from Make A Wish to Deloitte to Drift along with how conversational marketing affects customer experience. Listen for Julie's advice to understand the parent “returners” from leave and how to be scrappy in business, not sloppy.
Julie Hogan builds Drift's Customer Experience function, focused on continuously improving the journey of a Drift customer in partnership with Marketing, Sales, Customer Success & Product.
Links:
Drift
Julie on LinkedIn
Julie on Twitter
Julie's Medium article days off
Feature on Julie
No reviews yet