WFM as a Strategic Weapon - Service Levels: Beyond the basics
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WFM as a Strategic Weapon - Service Levels: Beyond the basics
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Managing Service Level is like steering a car — you can't wait until after the crash to turn. In this episode I cover:
1: Forecasting vs Guessing
2: Real-Time Agility
3: Excuses vs Reasons
4: WFM as a Strategic Weapon
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