Another great episode of the Wear Many Hats podcast.

This time, we sit down with Richard Godsell, Director of FM at The O2 Arena and AEG Europe, to explore his unique and inspiring journey from engineering apprentice and international DJ to leading facilities at one of the world’s most iconic entertainment venues.

Richard shares how his early career in heavy industrial engineering and power generation shaped his technical foundation, before moving through hospitals, retail, energy centres, airports, and major infrastructure projects.

He reflects on leading teams at Stansted Airport during COVID, managing complex, high-pressure environments, and what it takes to deliver world-class operations in venues hosting 20,000+ people a night.

We also discuss leadership, resilience, progression, and how varied career experiences can build the skillset required to run one of Europe’s busiest arenas.

A practical and inspiring conversation for anyone working in facilities management, live events, engineering, or large-scale venue operations.

Another great episode of the Wear Many Hats podcast.

This time, we sit down with Alan Gilbert, Head of Facilities at the Honourable Society of the Middle Temple, to explore a remarkable career journey — from laying bricks as a teenager to leading facilities across one of London’s most historic estates.

Alan shares how resilience, loyalty, and continuous learning shaped his path into senior FM leadership.

He reflects on managing 43 buildings, preserving heritage assets dating back centuries, and balancing tradition with modern compliance, sustainability, and technology.

From overseeing Grade I listed structures and restoration projects to mentoring the next generation of facilities professionals, Alan offers a grounded and inspiring perspective on what leadership really looks like in FM.

A thoughtful and motivating conversation for anyone working in facilities management, heritage estates, property operations, or those building a long-term career in the industry.

Another insightful episode of the Wear Many Hats podcast.

In this episode, we sit down with Megan O’Connell, Workplace Manager at Dun & Bradstreet, to explore what it really takes to manage workplace environments within a global data and analytics organisation.

Megan shares her journey into workplace management, how her role has evolved alongside changing employee expectations, and the importance of creating spaces that genuinely support productivity, wellbeing, and business performance.

She also discusses balancing operational delivery with strategic thinking, working across stakeholders, and adapting workplaces to meet the demands of hybrid working.

A practical and honest conversation for anyone working in workplace management, facilities, corporate real estate, or people-focused roles within complex organisations.