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What the HealthTech?

What the HealthTech?

Written by: Radar Healthcare
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What The HealthTech?, a podcast from Radar Healthcare, creates a space for health and social care professionals to join honest conversations about current trends, challenges in the sector and making an impact on people’s lives. In our bi-weekly Thursday episodes, we’ll be chatting to industry leaders, inspiring organisations, and our own team at Radar Healthcare, to share insight and learn alongside you. Listen today to discover something new, and don’t forget to subscribe!© 2026 Radar Healthcare Hygiene & Healthy Living Political Science Politics & Government
Episodes
  • Learning from other countries' healthcare systems
    Jan 6 2026

    What can healthcare systems around the world learn from each other?

    In this episode of What the HealthTech, host Mark Fewster is joined by Paul Johnson, Co-Founder of Radar Healthcare, to explore how global insight can drive local impact in health and social care.

    Radar Healthcare has been supporting improvement and patient safety since 2012, growing from its UK roots to working with organisations across the NHS, the US and Qatar. Together, Mark and Paul discuss how Radar Healthcare’s mission has evolved, what it takes to expand into international healthcare markets, and the challenges and opportunities of operating across very different systems.

    The conversation dives into:

    How healthcare priorities differ across the UK, US and Qatar
    What the NHS can learn from international approaches to safety, quality and innovation
    Real-world examples of Radar Healthcare’s impact across borders
    How culture and regulation shape digital transformation in healthcare
    What’s next for Radar Healthcare on the global stage

    Whether you’re a healthcare leader, digital innovator or quality and safety professional, this episode offers practical lessons on how global thinking can strengthen local care.

    Tune in to hear how learning beyond borders can help improve outcomes for patients and communities everywhere.

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    37 mins
  • S5: EP 007: Behind the Screens: The Real Impact of Customer Support
    Nov 26 2025

    What really happens behind the scenes in customer support?


    In this episode of What the HealthTech, host Sophie Blackett chats with George Musgrave, Support Analyst at Radar Healthcare, to uncover the real impact of support teams in health and social care tech.

    George shares his journey through the company, the importance of first-line support, and how collaboration across departments ensures customers receive fast, empathetic, and effective help.


    🔍 Topics covered:

    • First-line support myths & realities
    • Radar Healthcare’s support structure
    • Cross-team collaboration (Product, Partnerships, Development)
    • Tools, processes & customer feedback

    🎧 Listen now and discover how Radar Healthcare puts customers first — every step of the way.


    #CustomerSupport #HealthTech #RadarHealthcare #SupportAnalyst #BehindTheScenes #HealthcareInnovation #WhatTheHealthTech #CustomerExperience #TechSupport #SupportTeam

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    31 mins
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