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What to Say When Things Get Tough

What to Say When Things Get Tough

Written by: S. Belvoir Boulevard
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This podcast is dedicated to helping you communicate in difficult situations, both professional and personal.Copyright 2025 What to Say When Things Get Tough Economics Marketing Marketing & Sales
Episodes
  • Best Of - A Spoonful of Sugar, Part 2
    Jul 13 2023

    Welcome to our 10th episode! This week, Dr. Alan Snyder, a physical therapist in New York City, talks about how he handles difficult communication challenges with his patients. I even manage to solicit a little free medical advice from Dr. Snyder that I think will be helpful to anyone who needs a doctor.

    If you need a physical therapist and you live in the NYC area, you can find Dr. Snyder on his website at http://www.breakawayphysicaltherapy.com.

    Thank you as always to Jim Cirillo at jimiumgroup.com for the original music and Rachel Greenberger for the original art.

    Please email questions to wtswtgt@gmail.com and follow us on Twitter at #wtswtgt.

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    26 mins
  • Best Of - A Spoonful of Sugar, Part 1
    Jun 15 2023

    Some of the most difficult conversations take place between medical professionals and their patients. In this first part of a two-part episode, patient advocate and long-time surgical nurse Antra Kathleen Boyd talks about how we can better manage those conversations and achieve the best possible outcome for everyone involved. And next week, physician Alan Snyder will join us to give us a health care provider's perspective.

    To learn more about Antra and her work at Connected Care Patient Advocates, visit her website at www.connectedcarepatientadvocates.com.

    Thanks as always to Jim Cirillo at www.jimiumgroup.com for our original music, and to Rachel Greenberger for our original podcast art.

    Send questions and comments to wtswtgt@gmail.com and follow us at #wtswtgt!

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    28 mins
  • Stick Out Your Tongue and Say ... What?
    Jun 1 2023

    If you’re like me, doctor appointments may fill you with dread – especially if you’re experiencing a serious medical condition. Those conversation are among the most difficult many of us will experience, for both patients and doctors.

    But fear not! Our guest today is Dr. Toyosi Onwuemene, a hematologist and associate professor of medicine at Duke University. Toyosi explains how doctors approach those difficult conversations with patients and the skills and techniques they use to provide as much comfort and information as possible. She also offers tips on how patients can make the most out of the little time they have to interact with their doctors and ask questions.

    You can learn more about Toyosi and her practice here. She also runs a website called Coag Coach devoted to educating patients about hematology and hematologic disorders.

    A quick programming note: we’re going on summer hiatus next week, so this will be the last new episode of WTSWTGT until the fall. Please check back because I plan to share some “best of” episodes over the next few months.

    Thank you as always to Jim Cirillo of jimiumgroup.com for our original music and to Rachel Greenberger for our original art.

    Please send questions to wtswtgt@gmail.com and follow us on Twitter at #wtswtgt.

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    29 mins
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