What's it like being a PROCESS Improvement Consultant? cover art

What's it like being a PROCESS Improvement Consultant?

What's it like being a PROCESS Improvement Consultant?

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 Do many people dream of being a small business consultant focusing on improving processes?If you run a small business and feel like your days are filled with putting out fires, this episode of Time We Discuss will feel like someone finally turned on the lights. In this conversation, Dan interviews small business consultant Marty Dunn, whose specialty is helping service based companies transform their operations through clear and sustainable process improvements.Marty works with electricians, plumbers, landscapers, marketing firms and many other owners who are great at their craft but overwhelmed by the constant stress of running a business without dependable systems. Throughout the episode he breaks down how better workflows, documented steps and predictable operations can turn a chaotic business into one that grows with confidence.You will hear how Marty analyzes bottlenecks, redesigns communication pathways and teaches leaders how to support their teams while building repeatable systems. He explains why process improvements are the foundation of profitability and how strong leadership habits make it easier for teams to follow new procedures. Marty also shares valuable real world advice about networking, early stage entrepreneurship, emotional resilience and the shift from employee to owner.What you will learn in this episodeWhy most small service based businesses struggle due to unclear or inconsistent processesHow process improvements reduce stress, eliminate bottlenecks and create smoother daily operationsThe Build Break Build leadership approach that strengthens teams during changeHow to move from being a do everything owner to leading a business that runs predictablyWhy networking groups like BNI can become an extended sales team for small businessesHow financial clarity and operational structure work together to support smart growthWhat new entrepreneurs should document before hiring their first employee or taking their first clientHow Marty’s background in finance, cybersecurity and operations shaped his process driven methodWhy strong community involvement and team mentorship matter in both business and sportsWhether you are an established owner or considering leaving a full time job to start your own business, Marty offers clear steps and relatable stories that show how powerful process improvements can be. His company, Mingma, helps business owners create documented workflows, strengthen their operations and build teams that work with consistency and confidence.=================================================================Timestamp:0:00 - Intro0:27 - Typical day like as a process improvement consultant1:07 - Background before consulting4:10 - Education background for consulting5:41 - Forming the company7:27 - Relating music and sports to business12:16 - Pivoting into consulting14:34 - Importance of networking for small businesses19:34 - Talent has the floor20:52 - Outro=================================================================Guest Information:Marty DunnMingma WebsiteAlso Mentioned Directly or Indirectly in This Episode:Becoming a Sommelier with Nathan BihmDecluttering for a LivingPro Organizer Organizes Offices, Homes, and Lives.Becoming a Mentor with Doug Lawrence=================================================================Time We Discuss Links:Official Website: Time We Discuss WebsiteOriginal Music: Original Music furnished by Dan SwiftYouTube: Time We Discuss on YouTubeSpotify: Time We Discuss on SpotifyApple Podcasts: Time We Discuss on Apple PodcastsMore Podcast Platforms: Time We Discuss Podcast on Other PlatformsTwitter/X: Time We Discuss on Twitter/XBluesky: Time We Discuss on BlueskyInstagram: Time We Discuss on InstagramThreads: Time We Discuss on Threads
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