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When Critical Software Becomes a Supply Chain Risk

When Critical Software Becomes a Supply Chain Risk

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What happens when the software your business depends on simply disappears?

In this episode of Resilient Supply Chain, I’m joined by Wayne Scott, GRC Solutions Lead at Escode, the world’s largest source code and cloud escrow provider. We talk about a risk hiding in plain sight: critical software, SaaS platforms, and cloud services that businesses depend on every day, but may not be able to keep running if a supplier fails.

You’ll hear how supplier risk is shifting from a procurement issue to a board-level supply chain resilience concern. Wayne explains why outsourcing a service does not mean outsourcing responsibility, and why concentration risk in software and cloud infrastructure can quickly become operational disruption. In his words, it’s like buying a car from a manufacturer, then watching the car disappear when the manufacturer goes bust. Absurd. And yet, with software, we do it every day. Because apparently business continuity needed one more trapdoor.

We also break down why visibility, data, fourth-party dependencies, and stressed exit planning matter far beyond financial services. From SaaS services that can go instantly dark, to AI reshaping the viability of software suppliers, this is a conversation about resilience before the failure, not panic after it.

For supply chain, operations, procurement, sustainability, and risk leaders, the practical question is simple: if a critical provider failed tomorrow, could you keep operating?

🎙️ Listen now to hear how Wayne Scott and Escode are reframing supplier risk, software resilience, and the hidden dependencies keeping modern supply chains moving.

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  • Alicia Farag
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