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When did we stop looking?
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You walk into a café. The coffee is perfect. The service is efficient. And not once does anyone look at you.
This episode starts with that small absence — and follows it somewhere unexpected. Through the emotional labour of public-facing work, the quiet logic of the screen, and the generational shift in what an interaction is even supposed to contain.
Eye contact is not a nicety. It never was. And its disappearance says something about all of us — not just the people behind the counter.
Mind the Gap with Michael Comyn.
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