We recently worked with Rich Sheridan, CEO at Menlo Innovations. Here we discuss whether to build a flexible platform or a highly focused app.

Rich chooses the tightly focused app. He solves a real business problem first, then learns from real users before adding complexity. Flexibility you might never need becomes excess cost and distraction.

For CEOs in the $1M to $5M range, this is critical. Growth creates operational chaos when systems and processes lag behind ambition. As I write in Wisdom From Wizards, systems are the infrastructure. Processes are how you use them. One without the other creates friction.

Start small. Grow to large. Build focused solutions. Document simple workflows. Refine as you scale.

I dive deeper into this concept of scalable systems and processes on page 150 of my bestselling business book Wisdom From Wizards. Check it out at:

https://WisdomFromWizards.com/s

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#CEO #Scaleups #SystemsThinking #ProductStrategy #ThoughtLeadership