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Workday Gold

Workday Gold

Written by: Keith Bitikofer
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About this listen

Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.


Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.


Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.


Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

© 2025 Workday Gold Economics Management Management & Leadership
Episodes
  • Extend, Agents, Sana, Flowise, and Pipedream: with Rick Leunisse

    Extend, Agents, Sana, Flowise, and Pipedream: with Rick Leunisse
    Jan 9 2026

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    Workday Extend and AI agents are no longer theoretical, they’re already reshaping how customers solve real problems. In this episode of Workday Gold, Keith Bitikofer sits down with Rick Leunisse, co-founder of Incubane, to explore what’s actually working today.

    They discuss why deep Workday knowledge matters more than ever, how Extend has matured into a strategic capability, and how Workday’s acquisitions, such as Sana, Flowise, and Pipedream, fit together. If you’re trying to understand where the Workday ecosystem is headed and how to prepare your skills and teams, this conversation will help you separate signal from noise.

    For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

    Connect with Keith and Rick on LinkedIn.

    Check out Rick's AI Agent Strategy Blueprint.

    NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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    35 mins
  • Architecture Over Heroics: Rethinking Workday Support with Michael Domingo

    Architecture Over Heroics: Rethinking Workday Support with Michael Domingo
    Dec 19 2025

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    Careers in the Workday ecosystem aren’t linear, and that’s often where the real growth happens. In this episode, Keith Bitikofer is joined by Michael Domingo, Senior Manager of HR Technology Engineering at CVS Health, to explore the journey from ticket-solver to architect and the changes that occur when Workday operates at a massive scale.

    They discuss sustainable support models, the power of community learning, embedded guidance in Workday, and why “privacy debt” is emerging as a critical concern as AI becomes more embedded in HR technology. This conversation is packed with practical insight for Workday professionals, leaders, and anyone thinking about the future of HR systems.

    For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

    Connect with Keith and Michael on LinkedIn.

    Check out Michael's new Substack called 'The Department of First Things First.'

    michaelpdomingo.com

    NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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    35 mins
  • The AI Agent Layer for Workday: What It Means for Consulting- with Harish Vashisht

    The AI Agent Layer for Workday: What It Means for Consulting- with Harish Vashisht
    Dec 12 2025

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    Workday customers are demanding faster implementations, smaller consulting and customer support teams, less manual effort, and AI agents may finally make that possible.

    In this episode, I talk with PeopleFlow.io founder Harish Vashisht about how AI tools are automating release testing, monitoring integrations, preserving institutional knowledge, and enabling consultants and support teams to do more with less. His team is building an “agent layer” for Workday that proactively detects issues, executes processes, and reduces the load on administrators and SMEs.

    We also explore how these changes will reshape the consulting industry, impact team structures, and create new career paths for Workday professionals. Harish shares candid insights on the skills that matter most, the mindset shift required, and why experimenting with AI is now a critical part of professional growth.

    If you’re curious where Workday is heading and what it means for your work, this conversation offers a compelling look into the future.

    For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

    Connect with Keith and Harish on LinkedIn at:

    https://www.linkedin.com/in/keith-bitikofer/

    https://www.linkedin.com/in/harish-vashisht-8553539/

    NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
    Show More Show Less
    33 mins
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