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Workday Gold

Workday Gold

Written by: Keith Bitikofer
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Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.


Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.


Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.


Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

© 2026 Workday Gold Economics Management Management & Leadership
Episodes
  • #70: From PM to Founder, Lessons from the Journey with Alan Shearer

    #70: From PM to Founder, Lessons from the Journey with Alan Shearer
    Apr 24 2026

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    What does it really take to build a career in the Workday ecosystem?

    In this episode, Keith sits down with Alan Shearer to talk through a journey that began in consulting, was shaped by the 2008 financial crisis, and ultimately led to entrepreneurship and the launch of an AI-focused agency. Along the way, they unpack the decisions, risks, and mindset shifts that made the difference.

    They also explore what’s changing right now, especially with AI. From the growing gap between platform capabilities and external innovation to the importance of speed over perfection, this conversation offers practical insights for anyone thinking about their next step in the Workday space.

    For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

    Connect with Keith and Alan on LinkedIn at:

    https://www.linkedin.com/in/keith-bitikofer/

    https://www.linkedin.com/in/alanshr/


    For more information about Sparkmind AI Agency:

    sparkmindagency.ai or email Alan at info@sparkmindagency.ai

    Click here to access Alan's AI Displacement Risk Prompt
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    25 mins
  • #69: From 4 Hours to Fully Automated: Real Orchestration Use Cases, with Ethan Jones

    #69: From 4 Hours to Fully Automated: Real Orchestration Use Cases, with Ethan Jones
    Apr 17 2026

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    Workday Orchestrate is quickly becoming one of the most important tools in the Workday ecosystem, but many teams haven’t fully explored what it can do. In this episode, Keith sits down with Ethan Jones to walk through real-world use cases, including how his team automated a process that used to take four hours every week.

    They also dive into practical lessons learned, from using WQL to improve data handling, to debugging strategies, and how AI tools like the Deployment Agent and LLMs are changing how Workday work gets done. If you’re still relying heavily on Studio or manual processes, this conversation will give you a clear path forward.

    For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

    Connect with Keith and Ethan on LinkedIn at:

    https://www.linkedin.com/in/keith-bitikofer/

    https://www.linkedin.com/in/ethanjones/
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    28 mins
  • What Your Employees Aren't Telling You: A Deep Dive into Workday Peakon with Rebecca Yoder-Shetler

    What Your Employees Aren't Telling You: A Deep Dive into Workday Peakon with Rebecca Yoder-Shetler
    Apr 10 2026

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    Rebecca Yoder-Shetler came from behavioral health and education before becoming an HRIS program manager for a large Workday customer. That background, curious about why people do what they do and what they need to engage, made her a natural champion for Workday Peakon, the employee engagement survey module. They have been live on Peakon for three years, and Rebecca calls it her favorite Workday module by a wide margin.

    In this episode, Keith and Rebecca walk through how Peakon works, how to structure the rollout across levels of leadership, why anonymity is the make-or-break piece, and what three years of engagement data looks like after a reduction in force. If your organization owns the module but hasn't implemented it yet, or you're just wondering what Peakon actually does, this episode is for you!

    For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

    Connect with Keith and Rebecca on LinkedIn at:

    https://www.linkedin.com/in/keith-bitikofer/

    https://www.linkedin.com/in/rebecca-yoder-shetler-280112261/
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    39 mins
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