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Your Jewelry Coach

Your Jewelry Coach

Written by: Tammy
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About this listen

Transform your retail fine jewelry business into a thriving customer-focused haven. With 44 years of industry experience, this podcast delivers actionable strategies for mastering sales, deepening product knowledge and creating exceptional customer experiences. Learn to communicate value, build unwavering trust and cultivate loyal clients. From handling challenging situations to elevating team performance, discover how to blend technical expertise with emotional intelligence. Join successful jewelry professionals in their pursuit of retail excellence.Tammy Economics Leadership Management & Leadership
Episodes
  • Ep 23 Spectacular Sapphires
    Sep 1 2025

    Sapphires aren’t just blue — they’re powerful symbols of love, loyalty, and wisdom. In this episode, I uncover the fascinating history of sapphires, why they’ve been treasured for centuries, and how they’ve become one of the most desired gemstones in jewelry today.

    Whether you’re a jewelry buyer looking for the perfect piece or a jeweler who wants to explain sapphires with confidence, this episode will give you the knowledge (and the story power) to make sapphires irresistible.

    What you’ll learn:

    • The true meaning and symbolism of sapphires

    • Why sapphires are more than “just blue” (hello, pink, yellow, and green!)

    • How to talk about sapphires in a way that builds trust and excitement

    Perfect for anyone who loves jewelry or just wants to understand why sapphires have captivated hearts for centuries.

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    18 mins
  • Jewelry and the Power of Love
    Jul 30 2025

    A personal story of why this industry and YOU are so important in other peoples lives. Sure we help with graduations, birthdays, engagements, weddings etc. but there are occassions that aren't so happy we can make a difference in as well.

    Don't fall into the falseness of judging a person who walks into your store that may seem unfriendly or distraught because you don't know their story. When you learn their story and how you can make a difference can change your outlook in different ways.

    It's human nature to help others and as jewelers, we help more than we know sometimes.

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    12 mins
  • Why Jewelry Buyers Don't Trust Jewelry Sellers
    Jul 23 2025

    Why don’t customers trust jewellers anymore? In this blunt and brutally honest episode, we break down the real reasons behind the lack of trust in jewellery stores today and spoiler alert: it’s not always the customer’s fault.

    From sketchy pricing and missing product info to overwhelm and sales pressure, we tackle the top issues that turn buyers off and drive them to a store they do trust. Learn how to rebuild trust with transparency, customer education, better product presentation, and emotional connection.

    If you want to stop losing sales to “I’ll think about it” and start creating loyal customers who trust you enough to buy from you, this episode is a must-listen.

    Listen now to stop being “just another jewellery store” and start being the one they come back to, for life.

    For retail jewellers who want to sell smarter, serve better, and grow trust one customer at a time.

    I'd love to hear your comments, suggestions or even frustrations. Send me a message at yourjewelrycoach@gmail.com and please have a gander at my website, it took me weeks to build, lol. If you do, you'll find my FREE ultimate sales presentation guide that will change everything in your presentations. Great for managers, owners or individual sales people.


    #JewelrySales #RetailJewellerTraining #CustomerTrust #JewelryPodcast #YourJewelryCoach #DiamondSales #JewelryEducation #JewelryStoreTips #SalesTraining #JewelryMarketing

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    16 mins
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