Do you know which of your people are wired to thrive in chaos, and which ones need certainty to do their best work?

In this episode, David is joined by Mike Flannagan, Corporate Vice President, Customer & Commercial Success at Microsoft, and Paul Burgess, founder of Instinctive Drives, to explore Microsoft's recent partnership with Instinctive Drives and what it reveals about the human side of AI transformation. Together they unpack why the biggest barrier to AI adoption isn't the technology itself, but the mismatch between people's natural instincts and the roles they're being asked to play.

Join the dynamic trio as they discuss:

• Why AI adoption is a people transformation
• How the Instinctive Drives framework explains why people react so differently to change
• What happens when the wrong people get pushed into high-experimentation, high-failure roles
• Why psychological safety is the real prerequisite for AI adoption at scale
• How a shared language around instincts can rebuild trust and speed up team performance

Listeners can try their own Instinctive Drives assessment for free for a limited time (expires 31st of October 2026) - the link is in the show notes below.

This episode is sponsored by Instinctive Drives.

As organisations invest heavily in AI, the people expected to deliver are often overwhelmed and working against their own natural wiring. Instinctive Drives' science-backed methodology reveals how each person is wired to work — which is why Microsoft chose them as their strategic partner for enterprise AI adoption worldwide.

Try your own Instinctive Drives assessment for free at instinctivedrives.com/digitalhrleaders - available until 31 October 2026.

Resources:

• Instinctive Drives assessment - available until 31 October 2026

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