You’re Not a Tool. Start Acting Like a Pro.”
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About this listen
In pest control, we’re often paid for our time — so we start valuing ourselves by how long a job takes.
But customers don’t value pest control that way.
They value results, clarity, and confidence.
In this episode, I break down why measuring pest control by time hurts:
• Technicians
• Owners and managers
• And customers
We talk about:
• Why “that was quick” isn’t a compliment or an insult
• How poor communication destroys cooperation and profit
• Why avoiding hard conversations leads to callbacks, cancellations, and burnout
• How technicians accidentally turn themselves into replaceable tools instead of trusted resources
This episode is for:
• Pest control technicians
• Owner-operators
• Managers in the field
• Anyone tired of working harder while making less
If you want better results, better customers, and better paychecks, it starts with communication.
👊 Learn to explain the solution.
👊 Learn to explain the customer’s role.
👊 Learn to stand your ground professionally.
If you find this helpful, like, subscribe, and share it with a tech who needs to hear it.
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