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reTales

reTales

Written by: Right Good Studios
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About this listen

 4.16 Million Canadians work in retail/customer service. These are their stories. **DUN DUN** reTales is a podcast all about life serving customers. Join hosts Mike Hammond and Sarah Walsh as they whisk you away to Dante’s 8th layer of customer service hell. Journey with Mike and Sarah (with special guests) through the true tales of creeps, criminals, Karens, and corporate. Got a nightmare customer service story you want to share? TELL US YOUR TALE! Visit our socials or send us an email with your story and we’ll read it in the “Break Room!”Right Good Studios
Episodes
  • “I quit! Hulkamania Style!”

    “I quit! Hulkamania Style!”
    Jan 16 2026

    Special guest Mike Fardy joins us in the studio to talk about the reasons people quit their jobs, epic quits, and life as a “Febreze magician.”Mike Fardy is a writer, comedian, and filmmaker.Check out his work (and pond) on social media @MikeFardz

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    49 mins
  • Family, Mirth, and Murder Outside Macy's: A Special Holiday Episode

    Family, Mirth, and Murder Outside Macy's: A Special Holiday Episode
    Dec 10 2025

    Mike Hickey slips down the chimney and delivers lumps of coal to his memories in retail during the holidays.

    Cozy up next to the fire with a cup of cocoa as we pen the carols of holiday upselling, Black Friday, and a Christmas Eve that will make you want to haunt a regional manager.

    Mike Hickey is an author, producer, musician, and filmmaker. @hickeycommamike

    www.terrornova.ca
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    1 hr and 5 mins
  • “Too Complicated for Bears, but Simple Enough for Humans” (w/ Allanna Ward)

    “Too Complicated for Bears, but Simple Enough for Humans” (w/ Allanna Ward)
    Nov 12 2025

    Allanna Ward joins us to talk about common sense not being so common. This episode delves into the abandonment of civil behaviour on cruise ships and the insane (yet necessary) rules to an escape room.

    Allanna Ward is a visual artist and has a master’s degree in art therapy.

    Instagram: @AllannaWardArt
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    52 mins
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