Scaling the Human Center: Tim Harrison on AI and the Future of Coaching

On this episode of the Coaching Studio, Tim Harrison, founder and CEO of the Coaching Innovation Lab, joins Lyssa deHart to explore what AI is changing in coaching, and what still requires a human being. Tim shares his path from Division I basketball into coaching and psychology, shaped by an early experience of being coached during a major identity shift. That origin story informs his focus on widening access to meaningful developmental support.

A core thread is scale without losing the human center. Tim describes building EPOG Academy and running into the practical limits of time and cost, then discovering how quickly AI could expand access when used thoughtfully. He argues that for many people the real comparison is not “AI vs. a human coach,” it’s “some support vs. none,” and he’s candid about the disruption that creates for the profession.

The conversation turns practical: how coaches can use AI without getting diluted. Tim shares what research suggests about AI’s “compression effect,” why authenticity matters (people want your voice, not generic polish), and why hybrid models are likely. He offers two frameworks coaches can apply immediately: his “Four A’s of Innovation” (automation, augmentation, amplification, adaptation) and a “Model T” mindset, rethinking the work rather than just bolting AI onto old workflows. The episode closes with Tim’s spoken word piece, “Final Slumber,” a reflection on mortality, meaning, and choosing a life that’s lived on purpose.

Season 5

Host: Lyssa deHart, LICSW, MCC, BCC
Let's Connect on LinkedIn
Website Lyssa deHart

Producer: Michele Logan

Video Editor: Sebastian Crespo

Social Media: Lizana Guillen

Music: Frolic by Harrison Amer

Subscribe, Rate, & Follow on Apple, Spotify, or wherever you listen to podcasts.

In this episode, I sit down with Professor Jonathan Passmore for a grounded conversation about coaching as a profession, how it has evolved, and what it takes to do it well in the real world. We start with his path: the early roles, the consulting years, and the move into academia, all shaped by a consistent interest in what actually supports human change, not just what sounds good in theory.

From there we look at the way coaching has shifted over the last two decades. It’s no longer an executive perk tucked inside leadership development. It’s increasingly used at scale inside organizations navigating strategy shifts, mergers, and technology change. Jonathan offers a clear view of what has improved, what has gotten diluted, and why the coaching relationship still matters when everything is moving fast.

We also spend time on the craft: what coaches need to notice, what gets missed when coaching becomes overly procedural, and why presence includes more than good questions. We talk about the role of the body in sense-making, and the importance of humor, not as performance, but as relational timing that builds trust.

AI comes in as one part of the bigger picture. We touch on what it can offer, where it falls short, and why ethics, governance, and discernment matter if coaching is going to expand responsibly. We close with a personal reflection: how this work has shaped Jonathan over time, and what he’s still practicing, especially the ongoing discipline of listening well.

Season 5

Host: Lyssa deHart, LICSW, MCC, BCC
Let's Connect on LinkedIn
Website Lyssa deHart

Producer: Michele Logan

Video Editor: Sebastian Crespo

Social Media: Lizana Guillen

Music: Frolic by Harrison Amer

Subscribe, Rate, & Follow on Apple, Spotify, or wherever you listen to podcasts.

The Wonder of Words: Haesun Moon on Dialogue, Meaning, and the Power of “Languaging”

Haesun shares how her lifelong fascination with language began in childhood, shaped by a mother who taught her the power of “languaging” and a father who instilled a love of linguistic beauty. She traces how this early awareness, coupled with learning multiple languages, shaped her ability to hear nuance, intention, and the life logic embedded in how people speak.

The conversation moves into her groundbreaking work on the Dialogic Orientation Quadrant, born from microanalysis research and refined into an accessible framework for leaders, clinicians, and coaches. Haesun illustrates how conversations move between past and future, resources and struggles, and how what we listen for influences what grows in a dialogue. She offers vivid examples, from her misplaced phone and surprising sense of peace to a handbag in a Korean market that taught her about how we might want to listen like a salesperson, all the while, discussing how perspective can shift everything.

Throughout the episode, Haesun and Lyssa explore curiosity, relational fluency, respectful engagement with metaphors, and the difference between acknowledging someone’s difficulty and diving unnecessarily into it. Their conversation reveals how subtle word choices, like asking “something else” instead of “anything else,” can dramatically increase clarity, reduce unmet needs, and make people feel truly valued.

Rich with practical insights for anyone who wants to become more intentional in communication. We are reminded that dialogue is co-created, meaning emerges moment by moment, and even small linguistic shifts can open pathways to connection, trust, and genuine change.

This is an episode for coaches, clinicians, leaders, and anyone fascinated by the lived poetry of conversation. Haesun doesn’t just teach about dialogue, she embodies it. Her insights linger long after the interview ends, reminding us that our words are tools for shaping meaning, connection, and possibility.

Season 5

Host: Lyssa deHart, LICSW, MCC, BCC
Let's Connect on LinkedIn
Website Lyssa deHart

Producer: Michele Logan

Video Editor: Sebastian Crespo

Social Media: Lizana Guillen

Music: Frolic by Harrison Amer

Subscribe, Rate, & Follow on Apple, Spotify, or wherever you listen to podcasts.