Showing results for "Biography Today" in Business & Careers

The author of the classic best seller Lincoln on Leadership answers the question: How would President Lincoln handle the pressing crises of our modern world? Abraham Lincoln is recognized as one of history's finest leaders, a great president when the United States was under tremendous strain. But suppose he were alive today. How would Lincoln deal with today's high-pressure issues, from politics to business?

Hear Ari Weinzweig, founder of the Zingerman's wildly successful restaurants and food-service companies, discuss its humble beginnings in Ann Arbor, Michigan, as well as principles on customer service and handling customer complaints, measuring service, and hiring tips.