Showing results for "Digital Systems" in Social Classes & Economic Disparity

As Reeves shows, the growing separation between the upper middle class and everyone else can be seen in family structure, neighborhoods, attitudes, and lifestyle. Those at the top of the income ladder are becoming more effective at passing on their status to their children, reducing overall social mobility. The result is not just an economic divide but a fracturing of American society along class lines. Upper-middle-class children become upper-middle-class adults.

The United States spends enormous sums on helping people—$3.8 trillion on healthcare, $182 billion on prisons, and $604 billion on higher education—and yet these systems routinely fail us. When we seek to improve how they function, our efforts focus on policy debates, technical solutions, funding, and data. But if these systems are to truly improve, we have to start with the human values behind them. Broken explores the deeply human dimensions we must consider if we want to rebuild the policies, technologies, processes, and most importantly, the heart we use to serve people.