Showing results for "Gratitude" in Workplace & Organisational Behaviour

Treating your customers well is no longer enough. The new rule is: employees too, have to be treated as well, if not better, than the customers. Happy employees make happy customers, and happy customers tend to be loyal.Do you spend money in advertising to create awareness about your product?...

An impactful and essential follow up to the USA Today and Wall Street Journal bestseller Elevate Every leader knows this delicate balancing act: to simultaneously generate better performance from your team, retain top talent, and build your organization's leaders of tomorrow, without inducing...

In this, his sixth and most anticipated fable, New York Times bestselling author Patrick Lencioni takes on his most universal and human topic to date: misery at work. In doing so, Lencioni presents a revolutionary yet simple model for making any job more rewarding and fulfilling. Lencioni tells...

In our present state of disconnect and loss, Connected Capitalism offers us a deeper and more satisfying approach to both work and life – one that is rooted in relationships, trust, forgiveness, and empathy. What should our post-COVID work world look like? In Connected Capitalism, David...

The world needs leaders who have the strength to be kind. The Return on Kindness challenges companies to set a higher bar and reimagine what great leadership looks like. Kindness isn’t what you think it is. Kind leaders, far from being soft or weak, are caring and tough.The Return on Kindness...

Do you feel like you never have enough time or energy to get things done? Are you stressed and exhausted just thinking about work? Are you getting to the point where you dread Monday mornings? These are some of the tell-tale signs of burnout which, if not addressed, can wreck careers and...

Millennials will be our next great generation of leaders. They are quickly filling executive and management roles at all levels. If you’re one of them, you’re probably leading not just your peers, but also Baby Boomers, Gen Xers (who have been around much longer than you) and of course, the...

In a society that pushes conformity, how can you courageously choose to be who you really are – with yourself, in your relationships, and at work – despite the fear of judgment? In The Authenticity Principle, award-winning leadership and diversity expert Ritu Bhasin gives you the tools to...

Use mindfulness techniques to handle toxic stress in the workplace and to create your ideal professional experience from the inside out. While working in a particularly toxic environment, Karlyn Borysenko came to this liberating realization: she couldn't control other people, but she could...

In 2003, Quint Studer wrote Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. Now, 20 years later, the world has changed drastically. While some widely embraced behaviors and processes need to stay hardwired, others no longer work well (or, in some cases, at all). In many areas, it’s time to rewire. Rewiring Excellence: Hardwired to Rewired is Quint’s response to our rapidly shifting environment.