Showing results for "History of Technology" in Customer Service
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Empowered
- Unleash Your Employees, Energize Your Customers, and Transform Your Business
- Written by: Josh Bernoff, Ted Schadler
- Narrated by: Josh Bernoff
- Length: 6 hrs and 43 mins
- Unabridged
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In Empowered, Forrester’s Josh Bernoff - coauthor of the pioneering book Groundswell - and Ted Schadler explain how to transform your company by unleashing the force of HEROes: highly empowered and resourceful operatives. Your company needs them because, in the age of twitter, iPhones, Facebook, YouTube, your customers now step up to the counter armed with more data and access than ever before - often overmatching your team.
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Empowered
- Unleash Your Employees, Energize Your Customers, and Transform Your Business
- Narrated by: Josh Bernoff
- Length: 6 hrs and 43 mins
- Release Date: 14-09-10
- Language: English
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₹633.00 or free with 30-day trial
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