Showing results for "In Touch" in Marketing

Beyond the Event is a captivating podcast series by The Ann Savva Group, dedicated to exploring the art and science of creating unforgettable brand experiences. Each episode takes listeners behind the scenes of the UK’s most dynamic activations and events—where people, creativity, and precision meet. Hosted by seasoned event professionals, the show uncovers how the right Promotional Staff can transform a brand moment into a lifelong memory. Listeners will hear stories of innovation, resilience, and passion from experts who live and breathe experiential marketing. From field marketing ...

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.