Showing results for "Liberate" in Business & Careers

Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?

Freedom from fear has nothing to do with acquiring powers or possessions, so as to change or otherwise control those moments that seem to darken our life; real fearlessness is in our divine right to take whatever is unwanted... and to surrender it to that indwelling Celestial Character that loves whatever is brought into its light.

There is perhaps no leadership challenge more daunting than managing creativity - and more urgent than delivering breakthrough innovation. How do you harness some of the most passionate, intelligent people in your organization without stifling them? How do you simultaneously unleash their energy and channel it into something tangible? Lina Echeverría offers seven proven principles through which new ideas come to fruition, from unleashing passion and drive, and embracing productive conflict, to emphasizing excellence and structure while living values that liberate creativity.