Showing results for "Little Things" in Management

""It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business “We live in a Tom Peters world...

We're constantly in awe of the incredible women who are leading the charge for change, breaking barriers, and making a real difference in the world. So lets celebrate them and pick the brilliant brains along the way! We’re going to get real, we’re going to get raw and we’re going open our minds as we hear from women who show us how. Hosted on Acast. See acast.com/privacy for more information.

Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.