Showing results for "Make" in Negotiating

A must-listen for all those looking to be successful in selling and negotiating. Selling is a skill. Salespeople must learn to be flexible and focus on skill development rather than making sales a step-by-step process or a tool. There is no one-size-fits-all approach to the task, and rigid and scripted interactions are likely to put off the customer.

Donald Dell is a legend in professional sports. As one of the first agents to represent athletes, he's been negotiating mega-deals for almost 40 years with a hugely successful record on behalf of stars like Arthur Ashe, Michael Jordan, Jimmy Connors, Patrick Ewing, Stan Smith, and Boomer Esiason. Now Dell shares behind-the-scenes stories of his dealings with some of the most powerful sports owners and executives.

President Obama’s former United States chief of protocol looks at why diplomacy and etiquette matter—from the international stage to everyday life. History often appears to consist of big gestures and dramatic shifts. But for every peace treaty signed, someone set the stage, using hidden...