Showing results for "Moscow" in Management & Leadership
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HOW TO COMPLAIN AND WIN
- Written by: Dexter Moscow
- Original Recording
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We live at a time where the level of customer service we receive, especially from large companies, is appalling.To get to speak to a human being is almost impossible.In this podcast, I am interviewing informed individuals who have beaten the system and gained compensation, apologies, and bonuses from British Airways, EON, British Telecom, and many other large and small organizations.They are real-life case studies that follow THE GOLDEN RULES of complaining.These stories are often amusing, always enlightening, and certainly valuable thought-provoking concepts so that you can win.As a past ...
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