Showing results for "Nicholas Webb" in Consumer Behaviour & Market Research
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- Written by: Nicholas J. Webb
- Narrated by: James Foster
- Length: 7 hrs and 1 min
- Unabridged
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Overall5
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Performance3
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Story3
The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- Narrated by: James Foster
- Length: 7 hrs and 1 min
- Release Date: 27-12-15
- Language: English
- Customer Service · E-Commerce · Management
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