Showing results for "Portfolio Management" in Customer Service
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Customer Portfolio Management
- Creating Value with a Large Leaky Bucket of Customers (Management on the Cutting Edge)
- Written by: Fred Selnes, Michael D. Johnson
- Narrated by: Jason L. Bishop
- Length: 3 hrs and 59 mins
- Unabridged
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Which would you rather have: a smaller, watertight bucket of loyal customers or a larger leaky bucket of both loyal and not-so-loyal customers? In Customer Portfolio Management, Fred Selnes and Michael Johnson argue that for most companies and organizations the larger leaky bucket is more valuable.
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Customer Portfolio Management
- Creating Value with a Large Leaky Bucket of Customers (Management on the Cutting Edge)
- Narrated by: Jason L. Bishop
- Length: 3 hrs and 59 mins
- Release Date: 24-06-25
- Language: English
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