Showing results for "Profits and Power" in Customer Service
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Customer CEO
- How to Profit from the Power of Your Customers
- Written by: Chuck Wall
- Narrated by: Dana Hickox
- Length: 6 hrs and 16 mins
- Unabridged
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Most companies still operate as if they control their customers. But, in today's market, it's really the other way around. Customer CEO confronts the new market reality that customers choose which companies to do business with completely on their own terms. This effectively inverts the power, control, and direction of decision-making; to survive in this new landscape, organizations must quickly adapt.
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Customer CEO
- How to Profit from the Power of Your Customers
- Narrated by: Dana Hickox
- Length: 6 hrs and 16 mins
- Release Date: 18-12-13
- Language: English
- Careers · Customer Service · Marketing & Sales
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