Showing results for "Real" in Customer Service
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Real Time
- Preparing for the Age of the Never Satisfied Customer
- Written by: Regis McKenna
- Narrated by: uncredited
- Length: 3 hrs and 55 mins
- Unabridged
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Are you ready for the age of the never satisfied customer? McKenna explains how to manage companies in the "real time" world, drawing upon his experience as an entrepreneur and his work with over 300 start-ups.
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Real Time
- Preparing for the Age of the Never Satisfied Customer
- Narrated by: uncredited
- Length: 3 hrs and 55 mins
- Release Date: 16-12-99
- Language: English
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₹515.00 or free with 30-day trial
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People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- Written by: Jeb Blount
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Unabridged
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What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors.
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People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Release Date: 17-07-20
- Language: English
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₹375.00 or free with 30-day trial
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Brand Real
- How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
- Written by: Laurence Vincent
- Narrated by: Joe Geoffrey
- Length: 8 hrs and 1 min
- Unabridged
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Organizations are forever pouring creative energy into their branding strategies, tweaking their logos and websites, and building identities that range from warm and fuzzy to ultracool and edgy. But many forget that a brand, at its heart, is a promise to deliver results. If your brand experience fails to live up to that promise, customers will take their business elsewhere. Brand Real is a unique business strategy guide for making a brand’s promise stand up at every customer touchpoint.
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Brand Real
- How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
- Narrated by: Joe Geoffrey
- Length: 8 hrs and 1 min
- Release Date: 08-12-12
- Language: English
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₹656.00 or free with 30-day trial
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