Showing results for "Sciences" in Business Communication

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level. 

This groundbreaking book offers extraordinary insight into the greatest mystery in sales: how the very best salespeople consistently and successfully influence change in others, inspiring their customers to say yes.

"An excellent introduction to behavioral science with relatable examples is presented by an expert narrator." - AudioFile Magazine on The Life-Changing Science of Detecting Bullshit Expanding upon his viral TEDx Talk, psychology professor and social scientist John V. Petrocelli's The...

This book provides a comprehensive framework for understanding conflict, drawing on psychology, sociology, and communication studies. It examines how perception, emotion, and cognitive biases shape our responses to disagreements, and explores the impact of stress, fear, and ingrained beliefs that can escalate disputes.

Small talk is a powerful yet underutilized tool that can go a long way if done gracefully. The truth is, many dread this type of conversation and shy away from it as much as possible. If you are one of them, fret not, because you are about to learn the techniques to gracefully jumpstart a conversation with anyone in any situation. In this audiobook, you will learn ways to improve not just your communication skills but also your social skills through the art and science of small talk.

In The Leap, bestselling author Ulrich Boser shows how the emerging research on trust can improve our lives, rebuild our economy, and strengthen society. As part of this engaging and deeply reported narrative, Boser visits a radio soap opera in Rwanda that aims to restore the country’s broken trust, profiles the man who brought honesty to one of the most corrupt cities in Latin America, and explains how a college dropout managed to con his way into American high society.

In this disquieting cyber thriller, Joseph Menn takes readers into the murky hacker underground, traveling the globe from San Francisco to Costa Rica and London to Russia. His guides are California surfer and computer whiz Barrett Lyon and a fearless British high-tech agent. Through these heroes, Menn shows the evolution of cyber-crime from small-time thieving to sophisticated, organized gangs, who began by attacking corporate websites but increasingly steal financial data from consumers.